Kirti Patel

Kirti Patel Email and Phone Number

Sr. Manager, Learning Experience Design at Slack @ Slack
Kirti Patel's Location
San Francisco Bay Area, United States, United States
Kirti Patel's Contact Details

Kirti Patel personal email

Kirti Patel phone numbers

About Kirti Patel

Kirti is a learning designer with over 15 years of experience working with learners of all ages. She specializes in developing traditional and digital curriculum that is grounded in learning science and design thinking. After completing her masters in Learning Design and Technology from Stanford University, Kirti co-founded Imagination Supply Co. which is an education start-up focused on STEM learning. In her current role, Kirti wears many different hats including product design, sales and marketing and partner/vendor management (customer success). Previously, Kirti worked as a Customer Success Program Manager at Salesforce, where she developed e-learning (webinars, articles and assessments) for small and medium sized businesses. Her primary focus was scalability and user experience. Kirti began her career at Google as an early member of the AdWords team. She was instrumental in launching AdWords' consumer operations as an expat in India. She also created new hire training programs for Asia Pacific and Latin America. She developed and managed community, partner and user operations for Google’s free municipal WIFI in Mountain View. Kirti also holds a BA in Economics from UC Berkeley and an MA in Education from Stanford University.

Kirti Patel's Current Company Details
Slack

Slack

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Sr. Manager, Learning Experience Design at Slack
Kirti Patel Work Experience Details
  • Slack
    Sr. Manager, Learning Experience Design
    Slack Oct 2021 - Present
    San Francisco, California, Us
  • Slack
    Sr. Learning Experience Designer
    Slack Jun 2020 - Oct 2021
    San Francisco, California, Us
  • Lectrify
    Co-Founder, Head Of Learning And Customer Success
    Lectrify Jan 2014 - Jun 2020
    San Francisco, Ca, Us
    Develop low-cost electronics and engineering kits for schools, camps and makers. Work with K-12 educators, students and educational organizations with the goal of increasing interest and participation in STEM fields. Create customer content supported by learning sciences to ensure educational value across a suite of hands-on electronics and engineering kits. Content includes instruction manuals, lesson guides, videos and presentations. Helped develop a curricular framework that follows a logic progression in which students develop critical computational thinking concepts. Manage day-to-day retail relationships with online marketplaces (i.e. Amazon, Makershed, Zulily) and physical retailers (museums, camps, local stores).
  • Salesforce.Com
    Customer Success Manager
    Salesforce.Com 2007 - 2013
    San Francisco, California, Us
    Managed relationships with executives and Salesforce.com administrators at small and medium sized businesses which in total generate over $500M in annual revenue. Provided strategic advice to customers about native Salesforce.com functionality in addition to the AppExchange and partner solutions leading to the increased adoption of SaaS/CRM products. Led sessions focused on data management at annual Dreamforce conference.
  • Salesforce.Com
    Commercial & Small Business Program Manager
    Salesforce.Com 2007 - 2013
    San Francisco, California, Us
    Developed learning experiences to educate over 90,000 Small and Medium sized customers with Salesforce.com best practices and success tactics. Designed and conducted comprehensive learning programs leveraging technologies such as webinars, videos, and community forums to help customers achieve business objectives with cloud computing.
  • Google
    Sales Operations Training Specialist - Asia Pacific Latin America
    Google Apr 2006 - Sep 2007
    Mountain View, Ca, Us
    Training new Direst Sales hires in regional Asia Pacific & Latin America offices on Google products including AdWords, AdSense and Search. Developing sales training curriculum for international audience and evaluation of learning materials.
  • Google
    Account Associate - Google Wifi
    Google Oct 2005 - Apr 2006
    Mountain View, Ca, Us
    Managed local partner relationships (MV Public Library, MV Chamber of Commerce, Mesa de la Communidad) in Mountain View for free municipal WiFi service. Launched customer support, abuse plan and online community for Mountain View residents.
  • Google
    Team Lead, Account Associate
    Google Aug 2004 - Sep 2005
    Mountain View, Ca, Us
    Launched AdWords operations in new Google office in Hyderabad India. Participated in recruiting and training efforts to hire 350+ team of AdWords support. Served as project manager for the implementation of internal support tools. Managed team of 50+ AdWords coordinators.
  • Google
    Account Coordinator
    Google Apr 2002 - Aug 2004
    Mountain View, Ca, Us
    Managed all levels of AdWords accounts including new advertisers in Jumpstart program. Led management of risk accounts in the US and internationally. Worked with Direct Sales force to ensure proper syndication of ads served by Fortune 500 companies.

Kirti Patel Skills

Online Advertising Program Management Operations Management Customer Relations Salesforce.com Google Adwords Sales Management Marketing Design Thinking Rapid Prototyping Qualitative Research Saas Crm Customer Advocacy Customer Service E Commerce Curriculum Design Curriculum Development Organizational Learning Instructional Technology Instructional Design Training Training Delivery Educational Technology User Research User Stories User Centered Design Needs Analysis Training Needs Analysis Entrepreneurship Web Analytics Sales Operations Analytics Paas B2b Strategy Management Project Management Customer Relationship Management

Kirti Patel Education Details

  • Stanford University
    Stanford University
    Design & Technology
  • University Of California, Berkeley
    University Of California, Berkeley
    Economics

Frequently Asked Questions about Kirti Patel

What company does Kirti Patel work for?

Kirti Patel works for Slack

What is Kirti Patel's role at the current company?

Kirti Patel's current role is Sr. Manager, Learning Experience Design at Slack.

What is Kirti Patel's email address?

Kirti Patel's email address is ki****@****ail.com

What is Kirti Patel's direct phone number?

Kirti Patel's direct phone number is +133427*****

What schools did Kirti Patel attend?

Kirti Patel attended Stanford University, University Of California, Berkeley.

What skills is Kirti Patel known for?

Kirti Patel has skills like Online Advertising, Program Management, Operations Management, Customer Relations, Salesforce.com, Google Adwords, Sales Management, Marketing, Design Thinking, Rapid Prototyping, Qualitative Research, Saas.

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