Tasked with analysing web networks and collaborating alongside key stakeholders in product development, along with curating online consumer documentation. I also perform work as a customer service representative.

Tasked with analysing web networks and collaborating alongside key stakeholders in product development, along with curating online consumer documentation. I also perform work as a customer service representative. During this time, I developed the new Safe Surfer for Windows app.

RocketBoost provides a professional service for laptop and desktop repair in Tauranga and Western Bay of Plenty.

Tasked with analysing web networks and collaborating alongside key stakeholders in product development, along with curating online consumer documentation. I also perform work as a customer service representative.

Tasked with performing service technician work, along with the resolving of general IT issues.

Tasked with supporting over 250 technology users nationwide in Level 1 help desk and technical support. I worked with ManageEngine ServiceDesk Plus, Microsoft 365, Microsoft Teams, TeamViewer, and a large range of IT hardware.

Tasked with providing audio and visual support in monitoring a professional sound desk, managing data projection in a complex environment, and supporting Zoom and YouTube streaming. Doing this work on a casual basis, I also developed, implemented, and documented a purpose-built live streaming setup for church services.

Tasked with producing high-quality product documentation and providing help desk support. I also provided technical support and networking support, along with being a key collaborator in the visual refresh of various Safe Surfer home website elements (https://safesurfer.io).