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Senior IT Executive who is passionate about delivering comprehensive technology strategies that solve problems and enable innovation. I believe building technology solutions requires relationships, truly getting to the why, and knowing your business' goals. I love synthesizing information in a way that helps my audience understand the "so what". I get excited every day to consider what might be possible, what might be better! Key achievements including:✅ LEADERSHIP: Built and cultivated high-performing teams including leading a global organization of 740+ reports with an annual $190M P&L budget. Recruited and trusted to lead at times of rapid change and needed pivots from today's technologies to tomorrow's innovations. ✅ TECHNOLOGY STRATEGY: Crafted business-aligned technology strategies and delivered multi-million-dollar solutions for Fortune 500 and large global enterprises facing complex challenges and heavy regulatory requirements. ✅ TRANSFORMATION: Led multiple large-scale technology transformations that positioned organizations to achieve strategic goals, including modernizing the 15-year-old architecture of a Fortune 500 financial services firm. Reduced Business Downtime by 50%, increased Resiliency (DR success rates from less than 10% to 99%), and Improved Security Posture (38% Vulnerability Reduction). ✅ PARTNER & PRODUCT ENABLEMENT: Collaboratively evolved organization to a product-centric model, modernized technologies, enhanced product team autonomy, simplified governance, and tied performance to business outcomes. Enabled product teams to be fast, nimble and innovative, reducing time to market and increasing ROI. ✅ CLOUD JOURNEYS: Architected several cloud initiatives tailored to business needs - hybrid, public, private, and multi-cloud. Established a HIAA-compliant cloud presence in just 4 months. Met a $20M annual cost reduction target via strategic partnerships, FinOps program, and SRE practices. ✅ M&A: Executed 2-year 225k man-hour program to divest a life-safety organization from its parent company, creating a stand-alone $4B business. ✅ OPERATIONAL EFFICIENCY: Achieved significant contract negotiation savings, including $18.6M in wireline costs over 3 years (60% reduction), 40% savings in IT asset management, and a 50% cut in network costs with a 35% boost in user productivity. ✅ SECURITY & COMPLIANCE: Created the firm's first ever Technology Risk function to ensure better risk- based decisions. Leveraged technology and process solutions to meet regulatory requirements such as HIPAA, PCI, SOX, and ESMA DORA.
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Managing Director - Head Of Technology Strategy, Risk, And GovernanceMoody'S Corporation Nov 2021 - Aug 2024New York, New York, Us Developed a forward-looking IT Strategy and roadmap aligned with organizational goals, incorporating a clear vision, business cases, and continuous improvement focus. This led to key KPI improvements, including an increase in Business Engagement Scores to 88% and a notable balance shift between KTLO activities and innovation. Created a global resource strategy, optimizing the use of service agreements, independent contractors, and internal/external staffing across geographies. This alignment created $4.8M in ROI savings and enhanced collaboration among global IT teams, while ensuring workforce diversity, effective risk management, and alignment with company growth. Built strategic partnerships with C-suite executives and key stakeholders, establishing a central intake and scoring system for prioritizing and delivering work. This alignment, supported by data-driven decisions and agile methodologies, resulted in a 98% project delivery rate. Drove profitability and sustainability by identifying operational improvements, achieving a $20M annual cost reduction through strategic partnerships, FinOps, cloud-native refactoring, and SRE practices. Improved Technology Integration Management (IMO) processes reduced M&A integration timelines by 60% and boosted productivity by 50%. Revamped IT asset management program, saving 40% and ensuring regulatory compliance. Negotiated an $8M Oracle contract savings. Created firm’s first ever Technology Risk function, promoting transparency and collaborative risk-based decision making. Launched a risk and controls framework to identify and mitigate technology risks (Data Governance, Enterprise Systems, Infra, Cyber, SDLC, etc.). Ensured global and industry-specific compliance, facilitated internal audits, and provided key risk and aggregated risk position insights to the Board, focusing on digital trust and risk mitigation. -
Managing Director - Acting Head Of Global InfrastructureMoody'S Corporation Apr 2022 - May 2023New York, New York, Us Oversaw global teams, including Cloud Engineering & DevOps, Network, Service & ITIL Management, Digital Workplace/End User & Collaboration, Infra M&A, Project Management Office, Business Apps & Developer Tools, Platform Storage and Compute, and Technology Architecture. Managed 740+ reports with an annual $190M P&L budget. Stabilized, optimized, and future-proofed technology ecosystem driving a multi-year modernization effort from unstable core technologies (on-premises and Cloud) to resilient, trusted modular platforms. Transformed digital end-user experiences, service management practices, and governance. Reduced Business Downtime by 50%, increased Resiliency (DR success rates from less than 10% to 99%), and Improved Security Posture (38% Vulnerability Reduction). Played a key role in evolving organization from traditional operating model to a product-centric approach enabling product teams to be faster, nimble, and more innovative, ultimately reducing the company's time to market and increasing ROI. This included facilitating the development and delivery of Moody's GTM risk products through multi-cloud landing zones (AWS, Azure, GCP), implementing CI/CD pipelines and Infrastructure as Code (IaC), and fostering automation and self-provisioning strategies, which resulted in a 15% year-over-year cost reduction for three years. Additionally, simplified governance to promote a nimble, but secure, culture by refining architectural standards, streamlining governance bodies, and through targeted programs, such as Citizen Developer efforts. Defined and built in measures of success tied to business outcomes.
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Svp InfrastructureMoody'S Corporation Mar 2020 - Nov 2021New York, New York, UsLed SVP's, VP's, and their 150 reports across an insourced/outsourced model, managing critical areas such as Compute, Virtualization, Storage, Backup, Data Centers, Enterprise Monitoring, and Shared Development and Business Tools. $43M P&L, ensuring efficient resource allocation and financial management.Recruited post-disaster to re-architect 15-year-old outdated platforms (98% end of life), directly enhancing go-to-market product recovery, resiliency, and portability. Executed a comprehensive programmatic refresh that included updating platforms and operating systems to boost performance, data center consolidation to streamline operations and improve efficiency, and enhanced Active Directory resiliency for greater security and reliability. Additionally, implemented observability improvements for better insights, achieved a significant 38% reduction in vulnerabilities to strengthen our security posure, and created cloud best practices to optimize overall cloud performance.
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Sr. Principal Solutions Architect - InfrastructureInvesco Ltd. Jun 2019 - Mar 2020Atlanta, Georgia, UsOppenheimer/Invesco integration, responsible for leading the successful Infrastructure integration of combined $1,184B asset mgmt. firm, including executing to IT synergy target of $18M. Includes assessing business partner requirements, architectural direction of combined firm, data center consolidations, and application/data/platform migrations. Goal was to identify and execute a best of breed approach which betters Infrastructure’s delivery capabilities while delivering on the promise of cost savingsCreation of Infrastructure Agile program development framework utilizing JIRA dev ops methodologies. -
Vice President - Unified Communications (Formerly Oppenheimer)Invesco Ltd. Jul 2017 - Jun 2019Atlanta, Georgia, UsLed a team of 5 direct reports with an organization of 200 at a global $250B asset management firm, overseeing Messaging/Collaboration, Workplace/Desktop, A/V, Identity & Access Management, Network and Voice functions with a $21M budget responsibility.Spearheaded a network refresh and redesign to enhance stability, extend the edge, increase speeds, and deliver a 50% cut in network costs while improving user experience. Foundational network re-architecture supported the firm's first deployments into AWS, which successfully reduced the server population by 35%. As a member of the Cloud Governance Committee, I contributed to shaping the overall cloud strategy.Drove digital user improvements by simplifying conference room user experiences, upgrading to Windows 10OS, and stabilizing Skype and O365, resulting in a 35% boost in user productivity while reducing costs. Additionally, I enhanced partner and product enablement by streamlining Identity and User Access Management processes, achieving a 60% reduction in onboarding times, and migrating critical customer-facing Call Center operations to the Cloud.
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It Director - InfrastructureLumeris Nov 2016 - Jul 2017Maryland Heights, Missouri, UsLed 4 direct reports and organization of 25 supporting Platform/Storage, Hosting, Database, Network, Voice, and Critical Facility technical ecosystems for data science company focusing on value-based health care outcomesEstablished a cloud presence while keeping sensitive HIPAA client healthcare data safeCatalyst to the implementation of PaaS and IaaS services via AWS; Ensured delivery of Minimum Viable Product for Dev and Prod services within 4 months using Agile Methodology; Included core infrastructure and governanceRe-architected healthcare application by implementing best-practices, re-platforming, and deploying network improvements that resulted in a 4x lift to claim processing hourly rates -
It Director - Core InfrastructureAdt Nov 2015 - Oct 2016Boca Raton, Florida, UsLed 9 direct reports and organization of 58 Core Infrastructure Operations, Engineering, and Architecture team (Network, Hosting/Server Platforms, Storage, Database, Infrastructure Capacity Planning/PMO, and Webb App/Middleware Platforms) supporting the largest home security provider. Company with 17k employees in 300+ locations serving 8M customers relying on ADT systems and infrastructure. $14M + annual budget. Included life critical, backbone, internal back office and customer facing network Ownership and support of large enterprise’s data, voice, and signal network across 11 N.A. data centers, several large contact centers, 3 geographically diverse/redundant backbone alarm monitoring centers and associated bridge sites, as well as approximately 300 branch locationsScaling reliable ADT infrastructure to be capable of handling 2M+ contact center calls and 39M signal events a month (peak of 40 signals/second), with transaction volumes greater than 1500 events/sec on systems that must be available 24X7X365Re-architected team to provide PaaS solutions to stakeholders utilizing an internal private cloud architecture, public cloud infrastructures, automation, and strong customer experience focused workloadsThought leader and Network Lead for new ADT data center strategy splitting backbone services and product hosting environments, including addition of a new hyper-converged data center utilizing Vblock, standardization and automation to substantially reduce delivery times and provide self service capabilities -
Assoc. Director - Voice & Network ServicesAdt Jan 2010 - Nov 2015Boca Raton, Florida, UsFull replacement of legacy network and telephony infrastructure over a 4-year program, which resulted in a $22M savings to operating costsExecutive Sponsor and Network Lead for acquisition and integration of $2B competitor through $100M program that integrated and transformed the ADT residential operating business, expanding footprint and geo-diversityNetwork Lead and Executive Sponsor for development and execution of a 2-year 225k man-hour program to spin off ADT residential from Tyco, making ADT a stand-alone $4B business from the $18B Tyco holding company Skillfully orchestrated 9 full-scale data center refreshes or greenfield implementations across entire ADT career
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Principal Program Manager - Infrastructure And Mergers/AcquisitionsIhs Aug 2009 - Jan 2010London, United Kingdom, GbResponsible for large scale Merger and Acquisition and Infrastructure Projects. Project execution including Global roll-out of Salesforce automation, integration of a Canadian company acquisition, IP telephony global standardization, and a global virtualized lab for QA testing -
It Director - Network ServicesStaples Jun 1999 - Dec 2008Framingham, Ma, UsLed a team of 32 responsible for Project Implementations, Network Operations, Network Engineering, Network Security Operations, Call Center Operations, and Billing. Managed $9M budget. Led network services while supporting 750 M&A's and orchestrating a major network redesign that saved $18.6M.Successfully renegotiated wireline contract that resulted in $18.6M savings over 3-year contract, a 60% reduction to company network/telecom spendSeamlessly migrated 27 disparate call-centers both in legacy PBX environments and IPTel, to a single world class IP contact center using a combination of internal and external products to provide an overall CRM solutionEffectively collaborated on multiple data center projects including Disaster Recovery site selection and build-out, core network upgrades, structured cabling upgrades, environmental upgrades
Kim Ryan Skills
Kim Ryan Education Details
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Colorado State University GlobalApplied Social Sciences
Frequently Asked Questions about Kim Ryan
What is Kim Ryan's role at the current company?
Kim Ryan's current role is CIO, MD, SVP | Driving Transformation | Building Relationships | Business Partner Co-Creating Value and Outcomes with Technology | Product Focused | Simplifying the Complex | Finance-Healthcare | Strategy-Infra-Risk-Apps.
What is Kim Ryan's email address?
Kim Ryan's email address is ki****@****adt.com
What is Kim Ryan's direct phone number?
Kim Ryan's direct phone number is +130235*****
What schools did Kim Ryan attend?
Kim Ryan attended Colorado State University Global.
What skills is Kim Ryan known for?
Kim Ryan has skills like Vendor Management, Telecommunications, Networking, Integration, Management, Leadership, Business Analysis, Process Improvement, Security, Account Management, Call Centers, Team Leadership.
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