Kisa Kampfer Email & Phone Number

Tyler, TX, US

Supported ERP applications with an in-house application and integrations in transition to a new implementation of Salesforce and its new integrations. Facilitated the data exchanges between business systems and platforms through Import/Export and API.Created SQL queries for troubleshooting, problem-solving, and data management.Developed and maintained.

Virtual

Provided customer support which exceeded expectations whether by ticket system or by phoneDeveloped relationships with clients to have better insight of their needs and ways to help themContinuously improved knowledge of Dayforce to better troubleshoot and give root causes of issuesGave proactive support with documentation created or with helpful or.

Colorado Springs, Colorado, United States

Managed ERP applications by troubleshooting, training, and contacting vendor with issues.Trained many facets of the system and integrations – including importing constituents, gifts, and all of the different integrations which were a part of financial reconciling each month.Created different types of queried reports for 5 departments – Accounts Payable.

Colorado Springs, Colorado, United States

Learned intricacies of a large, complex, and specialized marketing segmentation applicationManaged Subscription files for 150,000 people monthlyCreated queries for data analysis of 8 million accounts

Richardson, TX

Supported ERP application and e-commerce applicationCreated segments of data for both mail and email marketingTroubleshot system to determine if it was an application issue or training issueTested for defects and application updates, trained new employees, and contacted software company with defectsModified and designed new stored procedures in SQL for.

Colorado Springs, Colorado, United States

Trained many facets of the ERP applications - especially parts of the system dealing with financial reconciliation processes with different application integrations and credit card processorsWorked with team to test and upgrade the systemsDesigned many solutions for systematic issues to help departments continue to run their processes as needed. Used SQL.