Operational business development: company’s internal processes structurization and process policy development; company’s pricing system’s policy development and pricing system’s methodology creation; B2B export leads generation and management.

Market research & analysis; competitor analysis; product development and management; team management; B2B leads and prospects generation and management; market entry strategy & export plan development; sourcing & procurement management

Personnel: searching, recruitment, training, firing; developing and managing partnerships with surrounding hotels (Crowne Plaza; Ibis; Novotel; etc.) and other businesses (Groupon, Taste Card, etc.); evaluating and renewing operational equipment, stock; procurement process development: searching, negotiating, managing and changing suppliers (current and potential); developing and implementing marketing campaigns; updating restaurants’ website; implemented loyalty scheme for customers; implemented gift vouchers system; responding to emergencies; successful creation and implementation of step-by-step customer service system; assisting the Head Chef in creation and in update of the menu.

Searching for new suppliers; new and potential suppliers management; creating, maintaining and expanding relationships with new suppliers; product compliance management.

Meeting new clients; creating, maintaining and expanding relationships with existing and new clients via phone, e-mail, face-to-face; coordinating events; coordinate with internal and external departments to respond quickly to emerged problems, needs and requests; creating, updating and maintaining customer databases; general hotel status control; responsible for stock control, product receiving and dispatch; translate from Russian, Polish, Lithuanian to English and vice versa.

Creating, maintaining and expanding relationships with existing and new students via phone, e-mail, face-to-face; communicating with new and existing students about studies, free time activities, university, city, country and etc.; searching and recruiting new students for university.