Kishan Raikwar Email & Phone Number

Hi👋 I'm Kishan RaikwarFirst-Year BCA Student | Analyst at HCLTechI am a first-year Bachelor of Computer Applications (BCA) student at Amity University, pursuing my degree through distance learning. Alongside my academic journey, I work as an Analyst in the Data Centre Operations Team at HCLTech. In this role, I focus on the monitoring and management of critical IT infrastructure, mobility management, SAP GRC, and application operations. My responsibilities involve ensuring seamless IT operations through the efficient use of various tools and technologies.**Professional Experience**At HCLTech, I contribute to the smooth functioning of IT systems by:Monitoring, managing, and resolving alerts related to Splunk, Akips, mobility management, SAP GRC, and other application operations tools.Developing and implementing Standard Operating Procedures (SOPs) to optimize processes and enhance operational efficiency.**Tools & Platforms**I utilize a wide range of tools, including:Splunk, ServiceNow, Akips, CyberArk, AppDynamics, ControlM, SAP, and various mobility management tools, for alert monitoring, troubleshooting, and system optimization.Let’s connect, collaborate, and work together towards a successful and promising future.😊