Communications Executive
Event Management:- Conceptualized, planned, and executed IT-focused events (roadshows, seminars, training sessions, team-building activities) for A*STAR.- Developed engaging event materials (presentations, handouts, signage) to ensure clear communication of IT initiatives.- Coordinated logistics, including venue selection, catering arrangements, and participant registration.- Performed post-event documentation, compiling attendance data and feedback for analysis.Content Creation and Dissemination:- Assisted in the development and distribution of monthly ITSS newsletters, advisories, and other internal communication materials.- Created clear and concise visuals (infographics, diagrams) and video clips to showcase IT tips, tricks, and best practices.Website Management:- Managed and maintained the A*STAR website, ensuring accurate and up-to-date information delivery on IT services and resources.- Implemented website improvements based on user experience and accessibility best practices.Internal Communication and Data Analysis:- Facilitated communication between IT support teams and internal stakeholders through meetings and visits.- Designed and conducted surveys and polls to gather user feedback and data on IT service effectiveness.- Analyzed survey/poll results to identify areas for improvement and inform data-driven IT support optimization strategies.