Senior Quality Engineer
• Performed in customer/supplier conference calls and interacted Engineering & production• Resolved customer and internal complaints by using PDCA, 8D, 5-Why and other tools• Created APQP; PFMEA, Control Plan, check sheets and audited systems, process, product & QSB• Prepared/reviewed dimension layout, PPAP for customer approval and approved supplier PPAP• Developed and presented Cost of Poor Quality, Quality Metrics, and technical reports• Utilized customer website/portal and customer-specific requirements frequently• Led Continuous Improvement Projects and Reduced wastes