Kishore Kumar U

Kishore Kumar U Email and Phone Number

Sr.Technical Lead @ ABB
zurich, switzerland
Kishore Kumar U's Location
Bengaluru, Karnataka, India, India
About Kishore Kumar U

Proven expertise in Handling VIP's End User(CEO/CIO) as Technical Support Engineer in IT Industry and Process oriented big-picture thinker, independent problem solver, team mentor and communicator.Creating a pleasant environment,consistent and highly focused on meeting technical responsibilities for the overall business operation. Major experience evaluating and handling team members,Demonstrated capabilities in mapping client’s needs and conducting gap analysis to devise cost effective end-to-end solutions to maximize value perception for the customer. Good knowledge in Customer Satisfaction.Solutions oriented professional with excellent skills of collaborating with project teams, interfacing with clients

Kishore Kumar U's Current Company Details
ABB

Abb

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Sr.Technical Lead
zurich, switzerland
Website:
abb.com
Employees:
91049
Kishore Kumar U Work Experience Details
  • Abb
    Sr. Technical Lead
    Abb Jul 2013 - Present
    Bangalore
    Through IBM with Info Service Pay Roll
    View
  • Wipro Infotech
    Critical Support Engineer
    Wipro Infotech Jan 2011 - Jul 2013
    Bangalore
    CSE (Desktop L3):Team Lead and Supporting for Senior VIP's(CEO/CIO) in the IT Industry.• Supporting for More than 32 Senior VP user for any technical END to END problem.• Supporting for IT manager on Operation Managment.• Responsible for supervising technical support engineers’ handling incidents tickets registered by the end users and ensured response in a timely and appropriate manner that ensures customer satisfaction and maximizes profits• Assume responsibilities to establish and maintain Service Level Commitments creating positive and appropriate response to the calls logged with the helpdesk, by monitoring support calls besides analyzing feedback• Concluded the procedures requisite to resolve any operational problems through the utilizing technical experience, escalating to in-house expertise as required or by bringing in external support to minimize the impact of system failure to individual customers and the organization
    View

Kishore Kumar U Education Details

  • M.S Ramaiah Polytechnic
    M.S Ramaiah Polytechnic
    Computer Science
  • Sheshadripuram Boys High School
    Sheshadripuram Boys High School
    Sslc

Frequently Asked Questions about Kishore Kumar U

What company does Kishore Kumar U work for?

Kishore Kumar U works for Abb

What is Kishore Kumar U's role at the current company?

Kishore Kumar U's current role is Sr.Technical Lead.

What schools did Kishore Kumar U attend?

Kishore Kumar U attended M.s Ramaiah Polytechnic, Sheshadripuram Boys High School.

Who are Kishore Kumar U's colleagues?

Kishore Kumar U's colleagues are Vidhyasagar Krishnamoorthy, Zdobysław (Dobek) Cisoń, Khaled Ouasli Sdiri, Håvard Robertsen, Md Jahidulislam, Akhilesh Sreekumar, Mohamed Yehia.

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