• Managing Essent One System (tool) to create and approve quotes on products and services. • Providing offsite support to our prime client, DML CREATIONS, Canada. As a project manager, I monitor the entire workflow over digitizing and vector products and services. • Performs research and validation of products and services billed on customer accounts.• Implemented ambitious customer satisfaction goals and better enabling customer service staff members to effectively meet them. • Issuing monthly statements, keep customers files updated with current invoices, bills and contact information. • Collaborating with the Producer and Production Manager to define, setup, and manage the schedule for completion of the work on the production• Working in US time zone and leading a team of 15 members.

• Develop sales strategies to maximize revenue generation.• Create and direct sales team training and development programs.• Determine merchandise price schedules, promotions, and discount rates.

• Prepare factory cum packing schedules. Also, providing quality based training to subcontractors to ensure smooth and timely completion of their work. • Manage the Central Packing Division with 100+ employees. • Certified Internal Auditor for ISO 9001:2008

• Responsible for preparing plan for processing of materials in factory through process planning and scheduling functions.• Overseeing matters at the factory such as sampling, design changes, finished product, and garment costing. Also, manage the packing unit of 60 employees.

• Attend tenders and manage work schedules, and overseeing the project budget for materials and manpower. Coordinate with material suppliers & maintain accurate billing records. • Supervise and oversee the delivery and use of equipment, materials, tools, and all financial activities within the company.