In my current role ar Viasat ( Ex Inmarsat), I am responsible for supporting and troubleshooting the cloud infrastructure, working closely with other teams for deployment of new project and standard BAU activities ie patching/upgrading, scaling, workload provisioning and so on.I contribute to internal knowledge base partnered with product and solution experts to co-develop and improve products and resolve technical issues and work with geographically distributed teams on technical challenges and process improvement. Also work on MoP and comprehensive design document preparation to streamline process.With a strong technical background and a commitment to excellence, I strive to drive continuous improvement and Deliver & support high-quality solutions that meet the evolving needs of the businessI have an Engineer's Degree in Electrical and Electronic Engineering from Chittagong University of Engineering and Technology. I have over nine years of combined experience in the cloud and telco domain, working with different operators and platforms. I am a competent and self-motivated professional who is capable of understanding and grasping the assigned job and completing it using appropriate tools and knowledge. I am mature, perceptive, persistent, and resilient to solve problems in a creative and effective manner. My goal is to build up and enhance my professional skill in accordance with the objectives of a reputed and dynamic organization that provides me the job satisfaction and opportunity to utilize my skills and expertise to evolve myself in a professional manner.
Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 6 others.