Kiran Singh Email & Phone Number

Alpharetta, Georgia, United States

• Achieved CISSP certification in pursuit of my passion for cybersecurity.• Achieved and actively maintaining Microsoft Azure Solution Architect certification to stay on top of cloud advancements.• Executed real estate projects to grow rental portfolio ROI.• Decommissioned a client data center with Windows 2008, Windows 2012, and Linux servers, VMware, hypervisor and XenCenter VM hosts, Cisco routers and switches, firewalls, and storage area network.• Completed secure data wiping and sanitization of client's servers, SAN, and end user machines after successfully creating backups of business critical data and customer data in accordance with the client's data and document retention policies.• Helped the client terminate all vendor contracts in accordance with individual vendor agreements and dissolved the corporate entity by completing the due process required by secretaries of states, various licensing bodies, and other regulatory authorities.

Macon, Georgia, United States

Streamlining processes, grooming talent, strengthening relationships with partners and vendors, delivering SaaS solutions and growing business through stellar service to automotive dealers across the country. • Successfully released 1.0 of our flagship dealer management system which is a responsive SaaS solution built with cutting edge technologies. The solution has been received very well by new and existing customers, and the solution buildout is continuing at agile speed. • Conducted risk assessment, developed and rolled out information security program, developed vendor assessment and ongoing monitoring program, assessed product portfolio and rolled out required security enhancements to comply with revised FTC Safeguards Rule.• Spearheaded the compliance efforts of the company, created formal policies and procedures, and successfully rolled them out with the active engagement of the executive team. • Strengthening relationships with partners and vendors and building integrations with their systems to deliver integrated financing and other value add solutions to help dealers and increase stickiness of the company’s solution suite.• Building team, identifying hidden talent within the organization, grooming talent, building trust and collaboration within and across teams, helping team members grow and succeed, leading by example, and rolling up sleeves to work in the trenches to drive towards organizational goals.

Smyrna, Ga

• Developed cloud strategy and pilot for migrating data center infrastructure to Azure services including Azure VMs running Windows Server and Linux, Azure SQL Server, Azure Files, Azure Functions and Logic Apps, Azure Backup and Site Recovery, and Azure DevOps.• Successfully implemented cloud strategy by transitioning from on-premises systems to AWS hosted loan management system, SharePoint online, Office 365 collaboration platform, and payment processing.• Led data warehouse buildout to deliver data analytics and reporting solutions to power risk and pricing models, drive efficiency and increase productivity (SQL Server and Power BI).• Implemented structured business analysis, requirement gathering, and agile delivery practices to engage end users in solution life-cycle, speed up solution delivery, user adoption, and benefit realization.• Deployed PMO best practices to ensure on time and within budget delivery of various projects including cloud transition, new loan management system rollout, collaboration platform transition, unified Noble Systems telephony solution, and enhanced pricing model.• Led cyber security team to protect customer data and IT assets through successful deployment of CIS controls including software asset control, continuous vulnerability management, pen testing, and security awareness and training.• As Vice Chairman of the Compliance Committee helped the firm stay on top of regulatory changes by designing policies and procedures, training departmental managers and employees, and enforcing compliance through cross-functional partnerships.• Increased transparency and trust by collaborating with cross-functional leaders and leading by example which helped successfully drive cloud transition, gain user adoption, and drive continuous improvement.• As the HR leader challenged and engaged employees across the organization to step up, take on increased responsibilities, augment skills, and reduce reliance on external resources.

Smyrna, Ga

Led the IT team and broader organization to migrate to cloud based solutions with the following highlights:• Built the IT team and worked with the team to make IT agile, proactive, and customer-focused.• Brought in project management discipline and successfully delivered projects on time and within budget.• Improved the quality of service and turnaround times of IT services while cutting costs and reducing the reliance on external resources.• Successfully steered the re-engineering of network to increase redundancy, availability, and responsiveness through VLANs, etc. • Reduced the organizational IT expenses by 25% in the very first year of taking ownership by eliminating contractors and negotiating vendor agreements that met SLAs while keeping costs under control.• Led the development and deployment of a FileMaker based ERP system that digitized operational processes including salesforce automation, loan portfolio underwriting, compliance checking, verification, loan onboarding, data analytics, dashboards and reporting.• Led the deployment of unified communication solution from Noble Systems in tandem with Microsoft Teams collaboration platform. The cloud based call center solution helped reduce delinquency effectively through skill-based routing, outbound calling campaigns, and enhanced monitoring and coaching.

• Manage P&L for a business unit balancing short-term and long-term goals to ensure that the team delivers on fiscal year revenue, cost and profitability goals, strategizing and positioning the BU for longer-term success.• Engaged clients in strategic dialogue to understand their priorities and deliver targeted executive presentations to sell solutions and the value proposition offered by the firm.• Identified strategic partners, negotiated partnership agreements, established operating procedures and processes to deliver solutions to clients.• Managed sales process starting with identifying prospects, preparing & delivering targeted sales presentations, and building the business case to influencing, negotiating and closing deals. • Managed projects which involved internal and external resources to deliver high quality solutions to clients on time and within budget.• Design, develop and deploy data warehousing / BI solutions starting with business analysis, dimensional modeling, ETL, data quality analysis, and cube creation to delivering dashboards and reports using Microsoft SQL Server 2008 BI suite.

Kennesaw, Ga

• Led a team of fabulous product managers to deliver Benefits product portfolio roadmap, strategy and vision.• Effectively partnered with clients, business leaders, and field stakeholders to drive product priorities and planned releases to maximize the ROI of R&D dollars.• Delivered executive presentations, product SWOT analyses and business case templates to help sales and sales-support teams communicate value proposition effectively and sell solutions.• Worked closely with development, IT, operations, implementation and project management office to coordinate and drive the delivery of products, tools, and documentation.• Led teams engaging, mentoring, planning ongoing training and development, and managing performance to deliver results and retain talent.• Successful contributions recognized through expansion of product portfolio from three products to entire benefits product portfolio (10 products) with significant annual revenue and R&D budget.

Roseland, Nj

• Selected for Global Leadership Development Program and promoted to senior director position before the completion of second year.• Managed the global sales initiative involving global sales pipeline and revenue analysis, won and lost account exec interviews to identify ideal customer target profile, refine customer value proposition and increase the win rate of firm’s leading global HR & payroll solution.• Implemented tools and processes to improve sales lead tracking, weekly pipeline reports, and dashboards for executive audience. • Created Excel models and templates to conduct sales, sales cycle and win-loss analysis and use those models to project sales pipeline requirements, sales staffing levels, and fiscal year operating plan.• Improved the sales incentive plan, executive presentations, and marketing collateral in partnership with Europe based sales leaders to increase the sales of global managed payroll offering in the US & Canada.

• Prepared 2006 regional strategy to grow share of ALPO wet dog food.• Analyzed and quantified impact of new product line on distribution & revenue of existing brands.• Prepared 2006 ALPO Mega Event plan to increase brand awareness and dollar share by deploying creative concepts, merchandising vehicles, and cross-promotions.

• Led a global team comprising of software engineers, QA and service delivery spread across US, India, Bulgaria to deliver high quality tools and enhancements to anti-spam service offering.• Led a team of software engineers to deliver product releases of the company’s flagship email gateway / firewall product which enforced email policies including content based routing and filtering, email archival, virus & spam filtering.• Managed the installer rewrite project which significantly improved usability through code modularization, script enhancements, error handling, logging and code reuse.

San Jose, Ca

Provided software design & development consulting services to clients including Sun Microsystems, iPlanet, Talus Solutions, and Network Associates.

Dayton, Oh

• Client: Lexis-Nexis• Designed and delivered reusable software components using Microsoft Windows suite of technologies including COM, DCOM, Windows APIs, Visual Source Safe.• Building SQL queries to run optimally against a high volume database.

Houston, Texas Area

• Created the company’s first Microsoft Windows based product for newspaper companies.• Elicited requirements from clients, designed and deployed solutions on client systems, gathered end-user feedback and used the feedback to drive product enhancements.

Mba, Marketing & Corporate Strategy

Summer Exchange Program, Business Environment In Europe

Ms, Computer Science

B Tech, Computer Science

Certificate, Human Resource Management