Kislay Komal Email & Phone Number

Bengaluru, Ka, In

Teaneck, New Jersey, Us

Alcobendas, Madrid, Es

Key Client: Transurban• Worked closely with multiple stakeholders to gather requirements and provide detailed solutions for the software maintenance and development project.• Created dashboards using Tableau and Analysed data trends to help increase business efficiency.• Analysed and tracked tasks, projects, issues, and other activities using JIRA dashboards and Confluence, including vital project documentation.• Built and deployed MS SQL scripts for updated software patches to ITS application thereby enhancing system performance.• Worked for business optimization and configuration of WestConnex transport projects M4, M8 and M5M5 Link.

Melbourne, Victoria, Au

Key Client: Department of Health and Human Services• Analysed business requirements to formulate an end-to-end solution. • Identified KPIs to formulate strategies for growth.• Created documentation to communicate business requirements.• Development and maintenance of Dashboard, identifying goals and analysis of historical data using various Analysis tools such as Tableau, Power BI, and MS Excel.• Analysed campaign performance and trends using various data visualization methods.• Processed large datasets using logical queries to derive current market trends and formulate future growth strategies

Sydney, New South Wales, Au

Key Client - Western Union Business Solution• Prepared competitor's analysis report for Western Union Business Solutions in the Australian market• Researched macroeconomic factors contributing to a potential expansion of the firm in the Australian market and developed a market research analysis report• Identified and analysed the role of social media platforms with regards to the target market• Identified system and process improvements to help the business grow• Conducted workshop with stakeholders to gather business requirements• Identified AS-IS and TO-BE business processes• Identified major target market for the firm to focus on thereby improving the growth of the firm by around 20% in the next five years

Teaneck, New Jersey, Us

• Key Clients - Johnson & Johnson, SBI General Insurance• Handled upgradation and maintenance of Siebel application from Siebel 8.1.1.1 to Siebel 8.1.1.9, to increase efficiency and reduce application downtime by 20%• Coordinated with various teams and stakeholders and managed each phase of Siebel Implementation Life Cycle which includes Analysis, Design, Configuration, Testing including UAT testing and Maintenance• Performed Requirement GAP analysis to propose a solution based on the client’s requirements.• Job scheduling on Master Data Management servers to boost system efficiency by about 10%• Prepared weekly and monthly reports and functional specification documents for the application• Standardized customer information across multiple applications using Master Data Management• Worked closely with clients toward data gathering and data analysis to help identify opportunities for process improvement • Coordinated with clients regarding operational compliance with legal guidelines in Insurance claims

Teaneck, New Jersey, Us

Master Of Business Administration - Mba, Masters Of Business Administration

Bachelor Of Technology - Btech, Software Engineering