Kislay Jha Email & Phone Number

Jaipur, Rj, In

Jaipur, Rajasthan, In

Jaipur, Rajasthan, In

Jaipur, Rajasthan, In

Pune, Maharashtra, In

Head -Strategic Business Unit - Managed Services and Custom IT Solution Delivery

Armonk, New York, Ny, Us

Executed portfolio of business transformation projects for a large telecom client with operations in India and abroad, involving budget management and annual planning of technology roadmaps in coordination with C-level leadership; received appreciation from the client and several awards from IBMTransformed and stabilised a revenue assurance system through various strategic modifications, as well as migration of the legacy system to a new platform without downtime; integrated new data sources with the system and introduced operational KPIs for maximum efficiencyAlso automated the Internal Assurance (Internal Audit) process with a team of SMEs and technical architectsDeveloped several POCs, of which more than 60% were accepted, to keep IBM aligned to the changing business and technology environment

Bangalore, Karnataka, In

Managed application development and implementation projects to optimise IT infrastructure and business productivity with large teams for clients such as Aircel, MTS, Comviva, Mother DairyTurned around the struggling Key account through change management initiatives, which improved customer satisfaction and resulted in more business from the client; received appreciation from Aircel’s senior IT leaders and won the Aircel Achiever Leadership awardAlso recognised with the highest quality ranking from E&Y, the external auditor

Noida, Up, In

Developed technology solutions that improved the US-based MNC’s business productivity and delivered significant savings on an annual basisEnabled growth in number of resources in the account despite the global economic crisis, leading to 50%+ increase in revenue Achieved the 3rd-highest customer satisfaction Index rating across Nucleus Software and won several awards including Best Employee and the Nuc Kartik honour for revenue generation

Key Responsibilities:  Project documentation creation e.g. SRS, SDS, SOP etc. Database designing  Coding front-end and writing backend Stored procedures and user defined functions in SQL SERVER database.  Providing technical help and guidance to junior team member. Development of generic code or re-usable components.  Assisting Project Manager in various project management activity

The key responsibilities include the following:• Coding project module based on program specifications.• Production Support , Troubleshooting and bug fixing• Active participation in Database design• Integration of Marketing Modules (Purchase Order, Order confirmation, RFP, and Sales modules) with Financial Modules.

Pgdm /Mba, It Systems

Mastering The It Project Portfolio

Computer Application