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I have earned a reputation as a Subject Matter Expert and THE “Go-To” technical professional for creative, complex, and mission-critical IT projects. My experience with Qualitynet, American University of Kuwait, National Bank of Kuwait, and Burgan Bank has empowered me to serve as a proactive liaison between the technical and business sides of any business. Strong team leadership and communication skills, along with in-depth technical knowledge, have provided me with a compelling track record in cost cutting, staff training, quality control, user-friendly solutions, and remote/on-site implementations. My experience in working with all levels of corporate and banking structures, VIP clients, and vendors has made me extremely quick in identifying client needs and devising and executing innovative technical strategies.SELECT NOTABLE ACHIEVEMENTS:* Rocketed market share over the competition by deploying the Middle East’s 1st gaming servers, targeting key demographics of males 18-35 years old.* Used negotiation talents to save 30% on 3rd-party vendor contracts.* Oversaw a $160K (U.S.) budget to design/implement Burgan Bank’s VMware cloud infrastructure while mentoring and developing a cross-functional team of 12 Desktop Support Specialists.* Supervised junior staff and interns in multiple tasks such as administering a web-server farm supporting major government ministries, 24/7 support, and 30K+ customers.
Government Agency
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It ConsultantGovernment Agency Jul 2018 - PresentIdentify double spends & redundant infrastructureConsolidate IT vendors & service providersDesign and procurement of IT solutions & servicesManage various ad-hoc implementations
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Experienced It Manager Seeking EmploymentUnemployed - Looking For Work In It & Online Services Feb 2018 - PresentGcc
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Cryptocurrency TraderSelf Employed Oct 2016 - PresentGlobal
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It Operations ManagerHsbc Jul 2015 - Oct 2016- Delivered USD 5 million project on track.- Saved + USD 56,000 annually by renegotiating ISP service contracts. + 50% in mobile services costs with a simplified strategy, and vendor consolidation.- Maintained 99% uptime of all IT services.- Manage cost centers for ITO, CRE and ADM keeping spending in line with AOP submission.- Liaise with Central Bank of Kuwait to maintain/install/upgrade CBK systems. -
Platform Services AnalystNational Bank Of Kuwait Jun 2009 - Jul 2015Kuwait- Rescued and delivered SME Online Salary Payment Project (USD 1.2mil), 100% ROI within the 1st year.- Slashed 128 man-hours for a core banking upgrade project by creating a script pushed through the active directory to implement the required changes across 128 locations nation wide.- Created an ad-hoc rails web app to solve a problem for HR when sending date to ministry of labor.- Saved USD 120,000, by solving legal & service issues with NBK automated fax services by coding a sustainable fix.- Analyse business requirements and translate into technical specifications.Manage open tickets, and ensure SLA compliance. -
Virtualization Team LeaderBurgan Bank Jan 2007 - Jun 2009Kuwait City, Kuwait- Saved + USD 80,000 by using open source automation systems to re-image over 500 workstations for deployment. + USD 60,000 annual waste by identifying redundant risk mitigation services.- Oversaw and delivered a production implementation of VMware cloud infrastructure. A first for the industry in Kuwait.- Mentoring and developing a cross-functional team of 12 Desktop Support Specialists.- Saved data center space and power by leveraging VMware virtualization solutions.- Managed BAU Virtualization & Consolidation. -
Senior It AdministratorAmerican University Of Kuwait 2005 - 2007Salmiya, Kuwait- Managed 5 desktop support Engineers- Mentored IT Support student volunteers- Introduced Help Desk Ticketing solution to manage IT SLA- Introduced Anti-Spam (Barracuda), and Centralized Anti-Virus solution- Responsible for Data Center, 800 Workstations, Wifi, Network facilities- Actively presented IT Policies, and IT lectures every quarter to large audiences (Students, faculty, Staff) in Arabic & English -
System AdministratorQualitynet 2001 - 2005Kuwait City, Kuwait- Mentored junior staff.- Deployed the Middle Easts first online gaming servers, targeting key demographics aged 18-35, giving Qualitynet a clear advantage to its competitors.- Reengineered or created from the ground up web hosting operations such as billing, management, and procurement.- Deployed Media Solutions for US Military Bases utilizing Real Media solutions.- Administered server platforms (iPlanet, Sun Solaris, Debian, FreeBSD, Red Hat ES, L.A.M.P.).- Administering server farms supporting major government ministries, and 30K+ customers.
John Smith Skills
John Smith Education Details
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Business/Commerce, General -
Computer Software Engineering -
American School Of KuwaitCs
Frequently Asked Questions about John Smith
What company does John Smith work for?
John Smith works for Government Agency
What is John Smith's role at the current company?
John Smith's current role is IT Consultant at Government Agency.
What is John Smith's email address?
John Smith's email address is ha****@****ail.com
What is John Smith's direct phone number?
John Smith's direct phone number is +121230*****
What schools did John Smith attend?
John Smith attended Augment Business School, University Of The People, Freecodecamp, American School Of Kuwait, Udacity.
What are some of John Smith's interests?
John Smith has interest in Science And Technology, Animal Welfare, Sci Fi Anime Books And Movies.
What skills is John Smith known for?
John Smith has skills like Data Center, Security, Team Leadership, Virtualization, Cloud Computing, Team Management, Servers, Disaster Recovery, Information Technology, Information Security, It Management, It Service Management.
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John Smith
Kuwait -
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1yahoo.co.uk
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