E-Commerce Manager
CurrentMain accomplishments:Successfully Launched International Shopify Store at www.hoppekids.com- Goals: Enhanced product market control, product presentation and customer service.- My Role: I was the main project lead, handling everything from defining functionalities and design to implementation, sales, marketing (Ads, SEO, E-mail, Content) and customer service.- Challenges: We faced budget constraints, so I worked with a Shopify agency for a basic setup and then took over the… Show more Main accomplishments:Successfully Launched International Shopify Store at www.hoppekids.com- Goals: Enhanced product market control, product presentation and customer service.- My Role: I was the main project lead, handling everything from defining functionalities and design to implementation, sales, marketing (Ads, SEO, E-mail, Content) and customer service.- Challenges: We faced budget constraints, so I worked with a Shopify agency for a basic setup and then took over the template and design work myself. Language barriers were also a hurdle, however, with the implementation of a new advanced AI-based solution we found a way to serve our diverse international audience.- Results: Orders from our own store were generally bigger and we saw more sales of our exclusive products. We expanded our reach to 31 countries and saw sales in countries with no previous sales history. Within the first week of launch, we saw a massive potential and our budget targets 12 months after the initial launch are now 10 times higher we anticipated.- Highlights: Sold our products directly to consumer in 31 different countries within the first 12 months of launching our new International Shopify Store without the use of external sales or agency marketing consultants.Successfully re-launched and re-defined the Hoppekids brand on Amazon- Goals: Increased sales and better product presentation and catalogue cleanup. Launch of additional markets: FR, ES, IT, UK.-My Role: Main project lead, handling everything from product creation, creatives, descriptions, advertising, customer service.-Challenges: Even for experienced Amazon sellers, Amazon is always janky to work with due to technical complexity. Being very review-driven, selling exclusive high-quality children's furniture can be a long process.-Results: Within 12 months, I increased the sales by +1400% compared to previous year. Successfully implemented FBM and FBA strategies across our best products. Show less