Christopher Forrest Email & Phone Number

Chesterfield, Virginia, United States

West Creek

I have worked in many departments at Capital One, and I have a wealth of talent and experience to offer. Below are a few of my projects and duties.Developed and maintained regulatory Daily Liquidity and monthly 2052a reporting for the Fed.Lead DA for Sales Monitoring and Analytical Reporting Tool (SMART) development and maintenance teams used to manage and calculate incentives for thousands of Retail Bank employees.Lead DA for development, testing and support of Card Production Customer Pool (CP2) used by all account management segmentation project teams.Lead DA for Card Terms Rationalization in preparation for migration to Tsys, changing terms for millions of accounts.Lead DA for Hurricane Katrina relief efforts, providing a pause on payments, delinquencies, collections efforts and chargeoffs for hundreds of thousands of customers affected by Hurricanes Katrina and Rita..Lead DA for development, testing and maintenance of automated Activity Based Costing reporting used by senior management to make decisions on outsourcing operations activities.Lead and Dual DA for multiple account management marketing and term change campaigns affecting millions of customers.Developed and maintained Tableau dashboards used by frontline agents and management servicing our military, veteran and and disabled customers.