Kit Thames Email & Phone Number

-Provide quality service to over 110 retailers-Resolve problems or concerns as the arise in a professional and prompt manner-Monitor inventory levels and make adjustments as needed to maximize sales-Update point of sale material in a timely manner to ensure consistency

Florence, South Carolina

-Ensure a great customer experience through cleanliness of the location and friendliness of the staff-Responsible for profitability of all areas of the Travel Center-Actively train and develop all team members-Manage the performance of all team members through constant feedback-Ensure that proper procedures are followed by all team membersAccomplishments-Trained and developed 5 new Travel Center General Managers-Received Founder’s Award for 2019-Nominated for Founder's Award for each of the first two years given to those that excelled in employee turnover, guest service and financials-Passed Internal Audit with 91%-Completed General Managers Leadership Development Program with 96%-Certified in Inside Out Coaching-Exceeded Sales and Customer Service targets ever year

Dillon, Sc

-Created daily plans that delegate executional tasks to team members-Actively coached and mentored others on performance behaviors-Oversaw store operations-Analyzed and maintained responsibility for store financial performance-Modeled how to deliver a positive customer experience-Interviewed job candidates and made staffing decisions-Developed employees through positive recognition and constructive feedback techniquesAccomplishments-Completed Applied Drug Store Management program and was the first in class to be promoted-Received 2008 Profit Improvement Award in the region of 30 stores-Received 2010 Pharmacy of the Year Award from the Dillon Herald-Trained and developed six pharmacists that were promoted to Pharmacy Manager -Trained and developed one Assistant Manager that was promoted to Store Manager-Led the district of 18 stores in building Private Brand sales for 2012 and 2013. Every store had increased in sales percent year over year

Florence, South Carolina Area

-Assisted in setting up and merchandising new stores-Assisted in remodeling and older store-Processed merchandise receiving procedures in an efficient manner

Florence, South Carolina Area

-Performed store opening and closing procedures-Maintained appropriate inventory levels-Assigned employees to specific duties to best meet the needs of the store-Created employee schedules to meet the customer demands