- Serve clients from the insurance, banking and legal sectors as well as loss adjusters- Translate reports to clients timely per month- Facilitate 40+ legal & commercial investigation cases monthly (including background search, etc.)- Research facts and evidence to give thorough analysis - Enhance quality performance and improvement of the team- Responsible for training

• Maintain up-to-date knowledge of labor regulations and ensure legal compliance.• Act as a trusted partner to company functional leaders on all aspects of human capital• Manage employee relationships from onboarding to offboarding including but not limited torecruitment support, new hire workforce administration, contract renewals.• Manage compensation and benefits based on market competitiveness and governmentregulations, including timely and accurate run of payroll.• Manage and support HR concerns of multiple countries.• Handle work visa application and resolve complex issues relating to work visa in both local oroversea context.• Implement rules & regulation on environmental protection and safety at workplace.• Oversee and manage performance appraisal system that drives high performance.• Implement learning strategy and training programs based on talent development needs.• Develop HR strategies and implement HR policies and initiatives aligned to current and futurebusiness needs.• Ensure process compliance and support decision making through HR metrics.• Manage HR incidences and ensure timely communication of company policies, HR programs .• Enhance process efficiency and manage talent experience through digital automation.• HR Automation – Offer letter on our system

Pre-school administrator• Attend to enquiries - Attend to staff, pupils and parents, either in person or via telephone,email or letter.• Communications & Liaison - The circulation of information amongst staff, pupils and theirparents.• Marketing - Create brochure for promotion• Organizing and servicing meetings – Occasionally.• Data entry and management - Maintain student database in eCole System & hardcopy studentfiles.• Preparation of reports and statistics – Daily, weekly, monthly reports required by themanagement.• General office duties - In addition to handling phone calls, emails and letters,includefiling, photocopying• Assist the Principal - In organizing and facilitating educational and school activities.• Finance - Debtor reconciliations and daily collection reports• Finance - Manage petty cash• Finance - Bank Reconciliation

Admin Assistant – April 2015 till August 2015• Prepare offer letter for new employees ( different projects)• Prepare new employee’s access card & company assets (computer / laptop(if position required))• Prepare flight tickets & accommodations for foreigner employees• Team-building- Organize badminton session- Buffet sessionBusiness Analyst cum Administrative – August 2018 till March 2019 (Singapore Airlines & Nespresso)• Liaise with HR department in Singapore and M’sia• Provided staff’s stats weekly• Prepared attrition report monthly• Generate daily report and provide information to clients• Ensured calls were compliant with firm standards, escalated issues as needed• Prepared 200 staff’s Shift Allowance,OT & KPI payout• Organize project’s event ( SIA ‘s anniversary, Nespresso’s anniversary)- Deal with supplier for staff’s t-shirt- Lunch buffet- Deal with Cupcake supplier- Decoration (purchase materials & distribute task)- Performance• Team-building