Orchestrated New gTLD (New gTLD) Program, a large scale ($350M) expansion of the internet Domain Name System (DNS). Operated budget, staff, and issues (operational, legal, and geopolitical) related to program. Formed and managed organization plan for several strategic initiatives including DNS Abuse, Next Round of the New gTLD program, global trend analysis, and continuous improvement.-Worked with subject matter experts (SMEs) to increase awareness of current market trends and solicit internal discussion aimed at charting corporate strategy, leading creation of initiative-specific Steering Committees and briefing board and executive through presentations and opinion papers.-Presented to Company Board and Public Stakeholders at organization meetings (conventions), informing stakeholders of organization’s status and furthering objectives identified by community members.-Represented operational and program concerns in corporate strategic trend planning, informing a piece of 5-year strategic plan.-Teamed with Legal department to address litigation and geopolitical issues, striving to enhance credibility and trustworthiness and reducing risk of further regulatory penalties or scrutiny.-Drafted board and executive correspondence in response to letters from corporations and foreign government officials, addressing complaints or concerns raised about the company.-Oversaw and operated New generic Top-Level Domain (New gTLD) program (expansion of domain name space (DNS) of the internet), resulting in largest ever expansion of internet domain space.-Led cross functional team of 50+ staff to perform and publish feasibility assessment (Operational Design Phase and Operational Design Assessment) for program to expand internet domain name space.-Crafted implementation plan for $450M+ program to expand internet domain space.-Mentored and trained staff, improving performance and alignment to corporate culture, and enriching employee engagement.

Supervised operations of the New gTLD Program. Led operational teams to deliver processing of newly contracted parties. Headed team of troubleshooting experts specifically tasked with addressing issues that arose out of the New gTLD program, such as litigation support for legal issues, correspondence with internet community and governments, and continuous improvement of internal processes and operations.-Represented operational and program concerns in corporate strategic trend planning, informing a piece of 5-year strategic plan.-Teamed with Legal department to address litigation and geopolitical issues, striving to enhance credibility and trustworthiness and reducing risk of further regulatory penalties or scrutiny.-Oversaw and operated New generic Top-Level Domain (New gTLD) program (expansion of domain name space (DNS) of the internet), resulting in largest ever expansion of internet domain space.-Established and operated auction process to resolve contention between applicants, generating $230M+.-Headed research and assessment impact of system data breach, informing organization of the number and identity of customers impacted, the level of impact to each, and drafted the notices to the affected customers.-Founded corporate project management methodology adopted by the company, addressing departmental management differences causing project delays.-Streamlined contracting process, accelerating transactions from 3 months to 5 weeks.-Yielded $150M in program risk through elimination of need for Letters of Credit and Cash Escrow Agreements.

Unified teams providing customer service and application processing to applicants of the New gTLD Program. Created internal processes to address undefined requirements related to the New gTLD Program. Worked with staff across departments to cultivate trust and alignment on undocumented processes and procedures.-Teamed with Legal department to address litigation and geopolitical issues, striving to enhance credibility and trustworthiness and reducing risk of further regulatory penalties or scrutiny.-Oversaw and operated New generic Top-Level Domain (New gTLD) program (expansion of domain name space (DNS) of the internet), resulting in largest ever expansion of internet domain space.-Mentored and trained staff, improving performance and alignment to corporate culture, and enriching employee engagement.-Redesigned billing and revenue tracking processes, fortifying security, accuracy, and awareness by removing unnecessary access.

Led and supported Advisory engagements requiring IT audits and assessments at several clients.-Managed, planned, and executed IT internal audits and SOX engagements at client.-Led IT internal audit and SOX engagements for multiple clients in automotive (Hyundai Motors, Kia Motors, Hyundai Capital, Yokohama Tire, Toyo Tires, Yamaha Motors), healthcare (Apria Healthcare, Pacific Life, Clarient, Beckman Coulter), construction (Standard Pacific Homes), and manufacturing (Kaiser Aluminum, QLogic, Yamaha Music).-Led multiple teams in simultaneous audits.-Assisted in planning of security software implementation for backend data access on large revenue system-Perform assessments of business resiliency (business continuity and disaster recovery) plans-Created segregation of duties roadmap for large clients (including planning, education, implementation, and review)-Managed HIPAA, PCI, and FISMA compliance audits-Performed pre and post implementation assessments of applications (both purchased software and internally developed)-Developed risk assessment and training programs for IT department at large financial services client (COBIT, ITIL, ISO, NIST)

-Managed IT department for multi-location regional company -Project managed implementation of new accounting and inventory applications (Great Plains Dynamics and Recycling Operations Manager)-Developed IT 5 year roadmap and annual budget-Led IT staff (5 people)-Implemented IT security training program for staff-Initiated security monitoring of network (access reviews, activity logs, internet filtering, etc.)-Managed IT vendor relations and contracts-Designed and implemented network infrastructure growth of 400% over 3 years-Led SOX compliance initiative-Developed and implemented disaster recovery plan-Planned IT procurement-Implemented multi-structure wireless network across 6 acre facility