Monty Kitchen Email & Phone Number

Toledo, Ohio Area

• Managed a territory of 4,000 accounts by providing value-based shipping solutions to help businesses grow.• Increased $20 Million territory by 2% each year by active engagement with top accounts and consistent lead generation for new business via cold-calling accounts.• Created detailed pricing proposals based on customer goals to offer competitive advantages. • Submitted multiple monthly, quarterly, and yearly reports to management on account status and goals.• Managed positive tension in business meetings to reach constructive resolutions for both parties.• Created dozens of PowerPoint presentations for customers summarizing the provided value of UPS.• Attended five weeks of internal training for Sales Academy Training and New Management Orientation.

Holland, Ohio

• Managed a territory of 187 accounts with the goal of assisting public libraries with their physical and digital collection development, providing audiovisual materials and library-specific services.• Increased $15 Million territory by 9% each year by building personal relationships with accounts.• Travelled in assigned territory 26 weeks out of the year and coordinated all travel arrangements.• Facilitated all follow-up needed from on-site meetings and served as the liaison between accounts and the company team to provide solution-based customer service.• Attended relevant trade shows in regional and national territory four times a year.

• Insurance specialist and sales associate for a company that manufactures specialty Durable Medical Equipment. • Managed 150 patient accounts by communicating with their doctors and insurance companies to gain medical coverage for treatments. • Filed ICD-9 insurance claims and maintained confidentiality with medical records and credit information. • Handled financial properties, such as credit card transactions and payment plans, with business ERP systems.

• Served as the sole company copy-editor for all printed material sent to medical professionals and customers. • Organized clerical duties such as routine data entry, mailing lists, and filing systems in a timely manner. • Completed tasks relating to shipping coordination for all outbound LTL freight, including gathering quotes, scheduling pickups and creating BOL’s. • Acted as liaison between freight companies and customers and attained timely solutions under duress.

Gambier, Oh

• Served the Associate Provost as a student-administrative assistant and friendly receptionist. • Managed online forms and electronic records detailing expenditures and budgets. • Self-initiated organizing tasks for filing and regularly conducted office inventory to place restock orders.

• Single-handedly organized, networked, publicized, and delegated responsibilities to ensure the success of four major 4-H events using budget-tracking software and Microsoft Office programs. • Instructed 4-H members with their project tasks to ensure completion and instill a sense of accomplishment. • Mentored 21 teenagers as they served as camp counselors for over 250 youth for a week.

• Facilitated kinship in residential area by offering support to residents as they acclimated to college life. • Built strong relationships with other staff members and utilized team-work to ensure a successful community. • Patrolled residential area to verify safety and served on rotating duty schedule. • Acted as policy enforcer and role model for peers in social, academic and leadership settings.

• Retrieved requested materials from the stacks by following the Library of Congress standards. • Packaged materials for inter-library loans by working with computer databases and electronic checkpoints.• Self-governed tasks and time management skills for task completion and efficiency.

• Filed returned medias onto shelves by properly employing the Dewey Decimal System. • Eagerly assisted patrons by answering telephones and conducting story time for young patrons. • Electronically processed and packaged requested medias using the inter-library loan feature.

Master Of Arts - Ma, Professional Communication

Bachelor Of Arts (Ba), Religion/Religious Studies