Kit Fletcher Email & Phone Number

Syracuse, NY, US

• Oversee assessment and accreditation requirements for 10 undergraduate majors, 14 graduate programs, and two minors
• Develop digital assessment forms and tools based on university and specialized accreditor requirements
• Perform high-level data analysis on student learning outcomes, program enrollment, retention, graduation, average grades, and program demographics
• Create short-term and multi-year project timelines for assessment reporting, program review, and ACEJMC/Middle States accreditation deliverables
• Provide guidance on selecting, refining, and creating formative and summative assessment measures
• Committee affiliations: Assessment Committee; Staff Council; Strategic Plan Curricular Commitment Subcommittee; 60th Anniversary Faculty Engagement Subcommittee

• Managed schedule for Executive Producer during production of 22 episodes of American Dad! and 29 episodes of Family Guy
• Booked personal and professional travel and created detailed itineraries
• Tracked time-sensitive action items for production, invoices, and payments
• Developed digital database of scripts, standards, legal notices, recording schedules, and other show assets

• Managed schedules and project timelines for two Associate Deans
• Projected +$1.5 million annual SERC budget
• Managed employment enrollment and hourly payment processes for 60+ student workers
• Disbursed discretionary funds and stipends to 40+ faculty
• Supervised correspondence, drafts, and payments for SERC Case Studies series
• Wrote and edited copy on internal and external newsletters and websites

• Received inventory from publishers and recorded in store database
• Processed online and in-store bookstore and café transactions in multiple POS systems
• Organized shelves and kept inventory stocked
• Managed customer interactions with attentiveness and dependability

• Maintained intimate knowledge of Barnes & Noble practices and inventory
• Initiated book ordering, sorting, and return processes on a daily basis
• Provided excellent customer service that best fit the customers’ needs
• Trained 10 new employees for all Bookseller tasks

• Organized and updated university files within the office
• Coordinated communication among parents, students, and university offices
• Performed administrative tasks for the senior staff members
• Facilitated a friendly and welcoming environment for those who visited or called the central office