Fiona Kithinji

Fiona Kithinji Email and Phone Number

Clinical Support Administrator at SH:24 @ SH:24
london, london, united kingdom
Fiona Kithinji's Location
Nairobi County, Kenya, Kenya
About Fiona Kithinji

Accomplished healthcare provider, with a background in psychology. Experience in implementing and exacting clinical policies. Managing clinical activities through enforcement of record-keeping policies and protocols related to patient care, sample collection and medications administration. Applying decisive judgment to fast-paced, high-stakes environment. Dedicated to patient outcomes with focus on communicating with family members and communicating with staff to offer resources and information.Passionate about all matters mental health.

Fiona Kithinji's Current Company Details
SH:24

Sh:24

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Clinical Support Administrator at SH:24
london, london, united kingdom
Website:
sh24.org.uk
Employees:
40
Fiona Kithinji Work Experience Details
  • Sh:24
    Clinical Support Administrator
    Sh:24 Nov 2020 - Present
    Nairobi, Kenya
    1. Mental health counseling2. Scheduling and moderating team meetings3. Managing courier and pharmacy department4. Processing and tracking over 100 order requests per day on Zendesk5. Collaborated with physicians to comprehend operational demands and manage resource allocation.6. Wrote expert documents relevant to research, clinical care and related subjects.7. Answered product and service questions, suggesting other offerings to attract potential customers.Worked… Show more 1. Mental health counseling2. Scheduling and moderating team meetings3. Managing courier and pharmacy department4. Processing and tracking over 100 order requests per day on Zendesk5. Collaborated with physicians to comprehend operational demands and manage resource allocation.6. Wrote expert documents relevant to research, clinical care and related subjects.7. Answered product and service questions, suggesting other offerings to attract potential customers.Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings. Show less
  • Crime Si Poa®
    Counselling Psychologist
    Crime Si Poa® Feb 2020 - Nov 2020
    Nairobi, Kenya
    1. Individual and group counseling to juveniles 2. Provided comprehensive case management services, created treatment plans connected clients and families to appropriate resources.3. Performed in advocacy capacity for troubled youth to provide access to resources.4. Psycho-education on life skills administering and interpreting psychological tests5. Listened to inmates concerns, instructed on stress-management techniques, adjustment strategies for life changes, how to live… Show more 1. Individual and group counseling to juveniles 2. Provided comprehensive case management services, created treatment plans connected clients and families to appropriate resources.3. Performed in advocacy capacity for troubled youth to provide access to resources.4. Psycho-education on life skills administering and interpreting psychological tests5. Listened to inmates concerns, instructed on stress-management techniques, adjustment strategies for life changes, how to live normal lives and ways to improve relationships.6. Guidance and career counseling, mental health counseling Show less
  • Kenyatta National Hospital.
    Psychologist Intern
    Kenyatta National Hospital. Mar 2018 - Jan 2020
    Nairobi, Kenya
    1. Providing psychological care and counseling services to patients in wards and outpatient centers2. Psychological assessments and GBV screening to clients at Youth Center3. Drafting over 20 letters to institutions of referrals for school going clients4. Monitoring behavior change among clients5. Collected case histories covering personal, work and social details for permanent records.6. Worked with clients living with mental and developmental delays and employed successful… Show more 1. Providing psychological care and counseling services to patients in wards and outpatient centers2. Psychological assessments and GBV screening to clients at Youth Center3. Drafting over 20 letters to institutions of referrals for school going clients4. Monitoring behavior change among clients5. Collected case histories covering personal, work and social details for permanent records.6. Worked with clients living with mental and developmental delays and employed successful strategies aimed at addressing symptoms and improving quality of life.7. Facilitated groups with as many as 30 participants to cover topics such as burn out and work place dynamics/culture Show less
  • Kenyatta National Hospital.
    Psychology Practicum Student
    Kenyatta National Hospital. Jan 2018 - Mar 2018
    Nairobi, Kenya
    1. Clinical intake for new child psychiatric patients2. Presentation of clinical cases to physicians3. Provision of psychological care to over 20 patients in different wards within hospital4. Administration and interpretation of psychological tools of assessments to patients5. Providing pre-test and post-test counseling services at the CCC
  • Liquid Collections Limited
    Debt Management Consultant
    Liquid Collections Limited Apr 2019 - Jul 2019
    Nairobi, Kenya
    1.Keeping track of assigned accounts to identify outstanding debts2. Planning course of action to recover outstanding payments3. Locating and contacting debtors to inquire of their payment status4. Negotiate payoff deadlines or payment plans5. Handle questions or complaints6. Investigate and resolve discrepancies7. Create trust relationships with debtors when possible to avoid future issues8. Update account status and database regularly9. Alert superiors of… Show more 1.Keeping track of assigned accounts to identify outstanding debts2. Planning course of action to recover outstanding payments3. Locating and contacting debtors to inquire of their payment status4. Negotiate payoff deadlines or payment plans5. Handle questions or complaints6. Investigate and resolve discrepancies7. Create trust relationships with debtors when possible to avoid future issues8. Update account status and database regularly9. Alert superiors of debtors unwilling or unable to pay when necessary10. Comply with requirements when legal action is unavoidable Show less

Fiona Kithinji Education Details

Frequently Asked Questions about Fiona Kithinji

What company does Fiona Kithinji work for?

Fiona Kithinji works for Sh:24

What is Fiona Kithinji's role at the current company?

Fiona Kithinji's current role is Clinical Support Administrator at SH:24.

What schools did Fiona Kithinji attend?

Fiona Kithinji attended Mount Kenya University - Mku.

Who are Fiona Kithinji's colleagues?

Fiona Kithinji's colleagues are Stuart Amos-Gibbs, Alice Luyimbo-Lule, Freya Boyle, Emily Vokach-Brodsky, Sarah Fuhrmann, Natasha Broad, Hannah Ajepe.

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