Kit Konzik Email & Phone Number

4101 Glenside Drive Richmond, Va 23228

- Direct, instruct, and manage employees, including assigning, supervising, and appraising work; motivating, counseling and disciplining associates; addressing associate complaints and resolving problems. Responsible for productivity, profitability, work environment, and relationships.- Train and coach service writers on customer care and general operation of store systems.- Staffing talent at key shop (technicians) and selling positions regularly in order to have talent readily available for increased staffing and customer needs.- Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.- Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete service repairs in a proper and efficient manner.- Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints.Follow all policies and procedures related to cash, credit, check, refund and return policies.- Follow all policies and procedures related to all point of sale transactions and purchase for re-sale parts procurement and vendor payment practices.- Manage fleet business accounts to maintain and build fleet service customer relationships.- Advise service writers, technicians, and customers on tires, parts and service programs.- Effectively communicates with all store employees, managers, and customers.- Key holder and responsible for basic and detailed opening and closing responsibilities.

4101 Glenside Drive Richmond, Va 23228

Responsible for managing inventory based on demand and cost targets. Maintained stock at a level that enabled technicians to complete their work without delay. Avoided the costs of carrying excessive inventory. Knowledge in stock-control systems and effectively recorded and analyzed the movement of parts. Maintained accurate records of parts replaced under warranty and details of faulty parts.Maintained and developed relationships with customers through successful management of product or service delivery. Data entry, customer and repair information into client management database. Developed cost estimates, logged necessary parts and labor times. Advised customer on necessary repairs and facilities their completion in a timely fashion.

Richmond, Virginia Area

Train and develop new team members and current employees on new policies and procedures.Ensure food quality and company standards are met efficiently filling customers' orders and expectations.Communicate effectively with all team members.Coordinate completion of multiple activities in a fast paced environment.

Richmond, Virginia Area

Snagajob has the world’s largest online community of hourly workers and is the leading provider of workforce management solutions exclusively for hourly employers. The community includes more than 30 million registered job seekers; 25,000 employers and 250,000 active job postings. Snagajob has been named the 2011 No. 1 Best Small Company to Work for in America by the Great Place to Work Institute and Entrepreneur. And we are the world’s only company totally devoted to fulfilling the dreams of hourly workers and those who employ them.Initiate outbound calls to new potential accounts to meet or exceed monthly, quarterly and annual revenue target and share knowledge and experiences with fellow team members and contribute to the overall success of the team. Develop and maintain existing accounts to track progress, discover changes, and identify new sales opportunities. Work with the team selling to multi-unit franchisees as well as the team developing the corporate business to successfully learn how to communicate with the leads in your territory.

Manage entire operation of restaurant during scheduled shifts. Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service. Ensure guest service in all areas meets company standards. Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained. Complete designated duties such as inventory control, ordering of products, cash control ensuring accuracy. Assist in optimizing profits by controlling product and labor costs. Train and develop new team members and current employees on new policies and procedures

Manage entire operation of restaurant during scheduled shifts.Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.Ensure guest service in all areas meets company standards.Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.Complete designated duties such as inventory control, ordering of products, cash control ensuring accuracy. Assist in optimizing profits by controlling product and labor costs.Train and develop new team members and current employees on new policies and procedures.

Ensure food quality and company standards are met efficiently filling customers' orders and expectations.Communicate effectively with all team members.Coordinate completion of multiple activities in a fast paced environment.

Interdisciplinary Studies, Film Studies, Africana Studies, Popular Culture

Activities and Societies: Theta Xi

Bachelor Of Arts, Interdisciplinary Studies