•Create, Handle, and provide customer support for Legal Process Services, Court Filings, Freight and Personal Deliveries•Assist sales department with quote responses and correspondence•Work with dispatch staff to help maximize scheduling efficiency•Make delivery runs in Boulder via electric cargo bike

• Small Business Consulting and Advising• Information Technology and Audio-Visual Assistance• Business Development• Database Management

• Assisting new owner streamline systems and processes• Researching and implementing new marketing and business tools• Scheduling and routing technicians to daily jobs

• Sold, built, and provided support for high-end electric cargo bikes, eBikes, and accessories.o Prospected for sales and service leads, performed new bicycle check-outs, and processed warranty claims.o Sold Green Guru Gear and Alchemy Goods at their company store located inside FRCB.• Created and implemented targeted sales communications using customer data from sales tools.• Optimized databases and sales tools for prospecting, customer support, and inventory management.• Aided in POS and CRM transition from Lightspeed POS to Shopify including website reformat.

• Maintained a high level of safety, security, and inclusion for members, employees, and visitors. o Managed keycard access, video surveillance, and emergency plans. o Implemented COVID safety measures including communications and signage, office re-design, and distribution of PPE and other safety materials.• Provided role coverage and support for both the Membership Manager (sales) and Community Coordinator roles. o Handled inbound phone, email, walk-in, and other customer inquiries on the fly. o Gave customer tours, performed orientations, and assisted with events. o Onboarded and offboarded members, employees, and vendors.

• Photographer specializing in race, graduation, and event photography.• Maintained over a 99% “saleable image” rate for online image sales.• Traveled throughout the U.S. photographing events including the Pike’s Peak Ascent and Marathon.

• Handled sales, customer service and support, invoicing and collections, technician dispatch, marketing, website design, social media, and database management. o Used MailChimp, Shopify, and MHelpDesk CRM.• Attended regional and national irrigation trade shows including ProGreen EXPO and IA National Show. o Provided booth coverage and met with vendors to choose a new CRM and irrigation products.

• Provided business development and inside sales services to companies seeking on-demand cold-calling, appointment setting, and marketing services all from my home office. o Worked with an international team following up on clients’ leads and cleaning databases.• Used SalesForce.com and other CRMs and databases for daily sales tasks.• Clients included: MapQuest, WiPro, and Presidio.

• Sold and provided support for wireless data transceivers and related equipment worldwide. o Assisted in network and applications designs as well as path studies. o Exceed sales goals and was applauded for my customer service. o Handled ITAR-controlled sales worldwide. o Created and photographed product mock-ups for marketing collateral.• Provided sales support to the international and military sales teams. o Used Spanish language skills working with the Latin America market.• Coordinated weekly sales meetings and conferences for the sales team, sales director, and president. o Created PowerPoint presentations, Excel spreadsheets and reports, and was instrumental in the migration to SalesForce.com from Access database.

• Managed data backup library evaluation, trade-in, and upgrade inventories.• Directed value added reseller sales registrations for effective channel strategies.• Supported sales teams through inside business development and customer support.

• Sold and provided support for real estate education and transaction services.• Educated and coached advanced members of the Protégé and VIP programs through real estate transactions.

• Sold, supported, and designed digital video recording surveillance systems.• Dispatched field technicians to support national customers including Safeway.• Performed shipping and receiving duties.