Kitman Yeung Email & Phone Number

Winnipeg, Manitoba, Canada

• Provide administrative support to the Provincial Outreach Therapy for Children.
• Process and verify the referral form and application
• Create, maintain, track and administer files for intake, including all associated data
• Maintained client’s database and official departmental files.
• Provide support to the department with daily incoming and outgoing mail, i.e. sorting, stamping and distributing as required.
• Assist in reception duties to the service team and service users.

Toronto, Ontario, Canada

• Data entry, maintain and updating of the client's database.
• Manage email accounts, inboxes and social media charges to respond to customer inquiries.
• Coordinate and schedule meetings, workshops and special events
• Assist in the preparation of online promotional material.
• Post and update content on the company's social media accounts, inbox and website
• Prepares seminar posters and maintains an up-to-date list of notice recipients electronically.

Hong Kong SAR

• Managed 24 hours crisis hotline in Women Refugee Shelters over 50 calls daily.
• Maintained order and provided support to the residents in the shelter of a 70-bed transitional shelter.
• Led team of 12 welfare workers by providing guidance and resolving problems in the shelter
• Managed cases for over 140 patients in a year with a wide variety of treatment needs
• Provided individual and group patient therapy to women abused by intimate partners clients and their children at women refuge shelter utilizing Cognitive Behavioral Therapy (CBT) and Strength-based Approach.
• Conducted training and workshops for community agencies, schools, hospitals, police, legal department to develop an effective anti-violence care plan.

Hong Kong SAR

• Conducted employee training and recruitment workshops
• Offered job-matching service to the unemployed middle-aged and youth group clients
• Provided career counselling for employees throughout the recruitment
• Built and maintained mutually beneficial relationships and facilitate communications with different employers/corporate

Management Certificate

Post-Graduate Diploma, Marketing Management

Master Of Social Science, Social Work

Bachelor'S Degree Of Social Science, Government And Public Administration