Kitman Yeung Email & Phone Number

Winnipeg, Manitoba, Canada

• Provide administrative support to the Provincial Outreach Therapy for Children.• Process and verify the referral form and application• Create, maintain, track and administer files for intake, including all associated data • Maintained client’s database and official departmental files.• Provide support to the department with daily incoming and outgoing mail, i.e. sorting, stamping and distributing as required.• Assist in reception duties to the service team and service users.• Assist in monthly statistic reports for the service team and department.

Toronto, Ontario, Canada

• Data entry, maintain and updating of the client's database. • Manage email accounts, inboxes and social media charges to respond to customer inquiries.• Coordinate and schedule meetings, workshops and special events• Assist in the preparation of online promotional material.• Post and update content on the company's social media accounts, inbox and website• Prepares seminar posters and maintains an up-to-date list of notice recipients electronically.

Hong Kong Sar

• Managed 24 hours crisis hotline in Women Refugee Shelters over 50 calls daily.• Maintained order and provided support to the residents in the shelter of a 70-bed transitional shelter. • Led team of 12 welfare workers by providing guidance and resolving problems in the shelter• Managed cases for over 140 patients in a year with a wide variety of treatment needs• Provided individual and group patient therapy to women abused by intimate partners clients and their children at women refuge shelter utilizing Cognitive Behavioral Therapy (CBT) and Strength-based Approach.• Conducted training and workshops for community agencies, schools, hospitals, police, legal department to develop an effective anti-violence care plan. • Developed community programs and training to promote the importance of gender equality and mutual respect in relationships.• Developed, implemented and evaluated the service policy meet the standard of Service Quality Standards (SQSs)• Identified, monitored and managed risk assessment tools for family violence in the women refuge shelter.

Hong Kong Sar

• Conducted employee training and recruitment workshops • Offered job-matching service to the unemployed middle-aged and youth group clients• Provided career counselling for employees throughout the recruitment• Built and maintained mutually beneficial relationships and facilitate communications with different employers/corporate

Management Certificate

Post-Graduate Diploma, Marketing Management

Master Of Social Science, Social Work

Bachelor'S Degree Of Social Science, Government And Public Administration