- Connect and negotiate IP peering with global content providers- Get a requirements and monitoring of the network traffic demand from the user team to forecast traffic & budget- Co-ordinate with an operation team to learn how our internet infra is operating to get more understanding of its nature- Prepare for the networking/capacity expansion to support the such growth and then forecast for the annual budgeting

- Coordinate with internal resources to complete project as plan.- Perform onsite installation and troubleshooting where required.- Document work performed as per customer requirements including but not limited to the following documents.Service reportInstallation ManualConfiguration ManualUser ManualProject Implementation Summary- Technical consulting to the customer and on call support.- Support Helpdesk to Manage the trouble ticket Operation

- Act as 2nd tier Technical support and provide technical information for NMC team.- Work closely with NMC to solve network problem for IP MPLS networks. - Have a good risk management to reduce any impact which may cause issue to be unable to deliver service in SLA.- Test alarms before handover equipments to NMC team for monitoring network equipment/services.- Standby(Oncall) support 24x7 faults escalate from NMC team.

Responsibilities :• Monitoring and managing Data Center networks, systems and facilities by using Data Center management Network to ensure that all Data Center services are met.The Data Center management network consists ofo Network Management Systemo Server (System) Management Systemo Security Control and Managemento Facility Management (BMS)o Management Servers• Provide first level of fault recovery with Network Engineer team, System Engineer team• Customer response service (On-line and phone) in order to solve their problems and give a proper solution to customer.• Perform scheduled Data center maintenance (24x7) e.g., Daily backup of customer machines according to the backup policy and schedule.• Network Operation Centre (NOC) housekeeping and documentation e.g., Request for Access to Data Center Removal of Equipment, Access Card System, NOC Key Press, Maintaining IP address and Operation/NOC Documents.Assist Network/System Engineer on network equipment installation