Kitt Lashley Email & Phone Number

Mentor, Ohio, United States

■ Was promoted from Inside Sales Rep in our Life Sciences division to the Manager of our New Inside Sales team within our New Procedural Sales Channel selling into the OR May 2023. ■ Manage a team of 5 Inside Sales Reps growing to a team of 7 over the 2023 fiscal year. Helped establish KPI's, standard work, key metrics and sales strategy. Aided in new product launch and created email campaigns to drive growth. ■ Selling Capital Equipment into the OR focused on C-Suite, OR Managers/Directors and Lead Purchasing contacts■ Achieved: ● Fiscal Year 2023 - 103% to Plan with over $100K in the backlog for FY24 ● Fiscal Year 2024 - Current - 148% to Plan 8/8 Team members above plan.■ Grew the team from 5 to 8 new sales reps. Owning the training and onboarding process and coaching the new hires utilizing the newly created outbound call and email campaigns■ Focused strategy on outbound sales activity utilizing KPI's and enhanced analytics

Mentor, Ohio

■ Inside Sales Representative covering western US for capital equipment in our Life Science and Research division supporting 5 Account Managers through selling large research sterilizers, laboratory glassware washers and Biodecontamination equipment to C-suite executives and laboratory managers ■ Achieved: ● Fiscal Year 2017 - 224% to Plan 1.7M in Sales (6mos) ● Fiscal Year 2018 - 107% to Plan 2.6M in Sales ● Fiscal Year 2019 - 111% to Plan 3.0M in Sales ● Fiscal Year 2020 - 124% to Plan 3.4M in Sales ○ Hunt List Sales 522% to Plan with 2.2M in Sales ● Fiscal Year 2021 - 90% to Plan 2.5M in Sales (Covid) ○ NEW Hunt List Market 150K in Sales ● Fiscal Year 2022 - 117% to Plan 3.5M in Sales ○ 91K in Hunt List Sales Awards:■ FY17 STERIS Setting the Standard Award■ FY18 STERIS Region of the Year Award■ FY19 STERIS Setting the Standard Award ■ FY20 STERIS Setting the Standard Award■ FY21 STERIS Setting the Standard Award■ FY22 STERIS Region of the Year Award■ Created key data tracking criteria to measure the success of inside sales including: average sales cycle, lead source and service dollar upsell. Proposed using similar data tracking points for field sales ■ Responsible for handling web based leads (including forwarding to international contacts), creating customer hunt list and increasing new equipment sales by adding high margin STERIS services ■ Reviewed customer applications and equipment requirements to make detailed product recommendations for complex and technical equipment purchases ■ Successfully assumed responsibility of E&I Cooperative GPO from STERIS senior leadership and grew the contract usage by 171% and effectively renewed the contract for 5 years and implemented updated pricing strategies with the collaboration with STERIS senior leaders and product managers ■ Was selected for UK equipment and service trial to grow incremental new business

Mentor, Ohio, United States

- Partnered with Outside Regional sales Representative to manage combined territory utilizing Team Selling methodologies.- Grew personal territory 105% YOY in 2015 using “Hunter” mentality. Focused on High Potential - Entrepreneurs who were looking to grow at 4x industry average. Provided in-depth technical assistance to customers using my extensive training to help them select products that worked for their dozens of press options as well as hundreds of substrate scenarios, all while maintaining 106% Throughput Profitability.- Worked with a support team of 4 personnel whom I guided and motivated to achieve the goals of the company and each individual - Conducted quarterly face-to-face meetings with customers to drive growth and customer involvement. Educated them on profitable market segments (including Craft Beer and Durable product lines) and how they can see increased profits by focusing on these segments

Mentor, Ohio, United States

- Worked in Team setting to oversee a large account base of both Technical and Regional sales accounts.- Aided customers in order entry, product recommendations & lead times, while working with sales orders from manufacturing to delivery.- Assisted the customer with tracking information, expedites and customs. - Training team member - trained new hires and assisted with team on boarding - Assisted Graphics department with order entry and workload overflow

Mayfield Village, Ohio

- Handled incoming calls from Customers, Agents, Lienholders and Department of Motor Vehicles- Supported changes and inquiries to policy endorsements and billing processing- Provided high-level customer service skills while continuing to promote Progressive’s products- Recognized for performance as a “Rising Star” multiple times

Cleveland/Akron, Ohio Area

Managed a new facility with 700 members visiting daily. Responsible for a dozen employees and areas including Olympic swimming pool, Rock climbing wall, three full size basketball courts, track, multi surface court, game room and classrooms. Monitored the overall safety of the members and maintained a positive and healthy environment with both students and faculty.