Based on the experiences I have, they all boil into one specific skill which I'm really good at, and that is customer service. I have experienced working, helping, and teaching clients of different nationalities, personalities, and work ethic, with that, I have mastered being patient, friendly, helpful, and flexible in any work setting. Having all these experiences in different departments shows that I am indeed a team player and I can adjust to any environment no matter how stressful and diverse, as a very upbeat and positive person, it's not easy for stress to get it's best out of me nor am I bothered by failure and criticisms. The said experiences include being a part time English tutor, admin officer, credit officer, recruiter, part time events coordinator, sales, chat, and customer service representative. I was also voted as a youth council officer in our district as young as 14 years old because of the hard work and dedication we put into showing how we care about the position we are going to hold and be a dedicated leader to the youth in our community and serve our term with pride and honor.
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Global Hr CoordinatorIhg Hotels & Resorts Feb 2024 - PresentPhilippines -
Recruitment SpecialistGoremote Philippines Mar 2023 - Present -
Executive CoordinatorDorxata Jul 2022 - Present -
Assistant Account ManagerDorxata Aug 2021 - Sep 2022
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Project ManagerDorxata Aug 2021 - Sep 2022
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Hiring AssociateMagic, Inc Dec 2020 - Aug 2021National Capital Region, Philippines- Communicating with potential job candidates.- Managing HR records including, résumés, applicant logs, and employee forms.- Maintaining employee confidentiality.- Maintains a database of employee records as well as all active and inactive applications.- Conducts initial screening interviews - Continually streamlines the hiring process and improve internal policies.- Coordinate with all departments and assist in placing appropriate internal job postings- Assist in recruitment of appropriate candidate and ensure the highest quality of all candidates -
Admin ExecutiveAlgedra Interior Design Consultancy Mar 2018 - Jan 2020Dubai, United Arab Emirates- Managing and distributing information within the office.- Answering phones, taking memos and maintaining files.- In charge of sending and receiving correspondence, as well as greeting clients and customers.- Responsible for the timely, accurate and efficient preparation and management of documents.- Controlling the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by projects or departments.- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.- Answering, screening and forwarding incoming phone calls.- Receiving and sorting daily mail. -
Recruitment SpecialistMagic, Inc Apr 2017 - Jan 2018Philippines- Communicating with potential job candidates.- Managing HR records including, résumés, applicant logs, and employee forms.- Maintaining employee confidentiality.- Maintains a database of employee records as well as all active and inactive applications.- Conducts initial screening interviews - Continually streamlines the hiring process and improve internal policies.- Coordinate with all departments and assist in placing appropriate internal job postings- Assist in recruitment of appropriate candidate and ensure the highest quality of all candidates
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Customer Service Representative, Chat, And Email Support RepresentativeAcquire Bpo Feb 2015 - Mar 2017Philippines- Maintaining a positive, empathetic, and professional attitude toward customers at all times through various channels- receive and promptly respond to customer inquiries.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments, and complaints.- Ensure customer satisfaction and provide professional customer support.- Identify and edit possible website errors -
Credit OfficerTranscom May 2014 - Jan 2015- Review rental requests- Assess clients’ financial status- Evaluate creditworthiness and risks- Call references, employment, and landlord to verify client information- Call references to confirm the client's personal information- Analyze risks and approve or reject rental requests -
Credit OfficerSalmat Apr 2013 - May 2014Philippines- Review rental requests- Assess clients’ financial status- Evaluate creditworthiness and risks- Call references, employment, and landlord to verify client information- Call references to confirm the client's personal information- Analyze risks and approve or reject rental requests -
Front Desk Officer – On The Job Training 300 HrsMega City Ministries Mar 2010 - May 2010PhilippinesReception Duties consisting of answering the phone, greeting customers, clients and guests coming in the office, scheduling appointments for the managers, booking the meeting rooms, responding to emails, cleaning the lobby/receiving area, verifying identification and signing in guests, receiving packages and making daily calls and visitor logs.Secretarial duties like scanning, photocopying, emailing, making phone calls, booking flights, doing hotel reservations, research, looking for couriers and other businesses needed.
Kitty Almazora Education Details
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Montessori Professional CollegeTourism Management
Frequently Asked Questions about Kitty Almazora
What company does Kitty Almazora work for?
Kitty Almazora works for Ihg Hotels & Resorts
What is Kitty Almazora's role at the current company?
Kitty Almazora's current role is Global HR Coordinator at IHG.
What schools did Kitty Almazora attend?
Kitty Almazora attended Montessori Professional College.
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