Kitty Chow Email & Phone Number

Toronto, Canada Area

Oversees the global solutions strategy and management within HPE’s Pointnext business for the Intelligent Edge (which includes IoT). Led a new team responsible for developing customer relevant messaging and rapidly creating and trialing services led solutions focused on digital transformation in workplace and customer experience and operational effectiveness. Successfully led collaboration across technology centers of expertise, customer facing teams, marketing and product management at the global and geography level.Achievements: •Published and trained a multidiscipline global audience on Transform the Workplace and Redefine the customer experience content•Created Intelligent Workplace as a Service (Enterprise IoT solution) and proposed to initial set of target lighthouse accounts•Announced edge compute as a service which focuses on Industrial IoT use cases•Lead role in content contribution to the corporate HPE IoT messaging

Canada

Led a team focused on a $150M business in consulting services for workplace and mobility. Conduct market analysis, requirements definition and business cases for services and solutions, including working with partners, industry analysts (Gartner, IDC), customers and internal stakeholders. Design, develop and manage the portfolio of services and solutions for validated market segments. Promote services and solutions through marketing, sales, digital channels as well as HPE and industry events (link to interviews and blogs on youtube)Achievements:•Achieved global order, revenue and gross margin targets •Won 8 of 10 must win opportunities identified in an under-performing North America region•Incubated, developed and launched HPE Intelligent Spaces, a first to market consulting solution to makes spaces better for people to work in, visit, operate and manage, gaining internal and external mindshare•Executive spokesperson at signature events with customers, media and industry analysts•Enabled Japan, our largest country, to establish thought leadership in their market with HPE Intelligent Spaces – Workplace, helping to secure the Microsoft Workplace partner of the year award in May 2017

Responsible for strategy, content and product marketing for a $1B business. Led and evolved a multi-year plan to generate awareness and demand for a rapidly changing business. Created messaging and content for launches, events, digital, campaigns and sales. Acted as spokesperson internally and externally. Led the creation and launch of HPE Digital Collaboration solution which included a multi-billion dollar Microsoft managed services business.Achievements:•20+ announcements and 30+ signature events•Increase digital collaboration pipeline by hundreds of millions•Leader position in IDC Networking Consulting Marketscape 2015, on par with Cisco•Established HPE as a contender in the digital workplace consulting market•Landed and nurtured thought leadership and digital innovation with Intelligent Spaces concept with customers and industry analysts•Supplemented internal funding with hundreds of thousands of dollars of partner funding•Secured key case studies in strategic growth initiatives for the business

Functional lead for Services marketing, requiring me to lead indirect reports to execute on a marketing strategy and plan for the Services business in Canada. Work with Services business and sales stakeholders to created aligned marketing strategy and plan to contribute to business results, including key HP alliance & reseller partners. Manage $1.2M budget & work with agencies to plan & execute media buys and campaigns. Work with the appropriate resources to execute on the plan using all aspects of marketing mix (events, advertising, telemarketing, direct mail/email, digital). Created and executed Case for IP, a co-funded integrated marketing campaign with Cisco in Canada where TS was a Cisco certified partner for Advanced Solutions. Created and executed Take the Test, an installed base upsell program for Mission Critical Services. Created and executed sales enablement content and programs – including ‘Services Idol’, a first face to face event for all of Canadian Services SalesEstablished an E2E process for services lead capture and follow up working closely with inside sales and telemarketing agency. Spent 6 months in a job rotation managing the Technology Services channel business segment, responsibilities included: Manage the Technology Services integration with overall HP Partner One Program. Establish quarterly metrics for Enterprise & Commercial Distribution, Partner One Reseller partners, participation in SMB Elite launch. Build & refresh programs to drive double digit revenue growth in Technology Services with the Channel. Key linkage with Americas & WW Channel teams. Team lead for 3 other resources focused on the Channel business.

Services sales specialist for all channel partners in Central region. Proactive focus on 5 largest, achieving quota targets consistently. Conducted sales enablement and growth programs and provided strategic deal support.

Led the Complementary Products business in Canada, then North America. Built & executed business plan and responsible for P & L to the Operating Profit level. Worked with key alliance partners to set up reselling relationships & collaborated with their field resources to foster and develop the business relationship with HP.

set up and built the Avnet-Hallmark channel relationship for enterprise products business in Canadaenterprise product alliance manager for Andersen Consultingenterprise account manager covering major Retail and Transportation accounts in Torontoexceeded targets every year, made high achievers club every year

IT professional services sales to Government and Business clients in Ottawa and Torontomanaged a team of up to 40 professionalsexceeded targets in all years

Bachelor, Commerce

Graduated with honours, dual major, Marketing and Information Technology

Education record