• Led the negotiations with airlines, hotels, and car rental vendors for all business travel.• Established and maintained customer service level agreements with all vendors which improved service quality and reduced costs. • Managed and negotiated office services contracts with office supplier, office equipments, mailroom / copy center operators, business card vendor, and overnight shipping process.• Conducted the Internal Audit on Travel and Expense Reimbursement, identified the needs for improvement. Contributed the effort to reinforce and clarify current Expense Reimbursement Policy.

• Developed and implemented a new online travel booking tool. • Led the effort to revised Travel and Entertainment Policy.• Led the negotiations with airlines, hotels, and car rental vendors for all business travel.• Improved selection and streamlined all office supplies ordering to a single vendor.• Participated in Symphony Project to create Purchasing Order via Oracle Accounting system.• Managed selections and negotiations of office services contracts with office equipments, mailroom/copy center operators, business card vendor, and streamlined overnight shipping process.• Maintained vendor’s relationship which include review contract prices, increase efficiencies and streamline procedures to increase cost savings.• Managed department annual budget, monitored and reconciled P&L and provided forecast for Travel, Meetings and Facilities department.

• Developed and implemented an electronic corporate expense reimbursement process, streamlined receipt management and audit procedure to ensure employees adhere to IRS requirement.• Led the effort to consolidate all North America Travel to one travel office and developed a North America Travel and Entertainment Policy. Participated in creation of Global Travel and Entertainment policy. • Resolved all customer service issues in an effective and timely manner for all North American operations.• Created and initiated customer surveys for all corporate services. • Provided onsite travel management for company's service delivery that ensured travelers received the highest level of customer service. • Developed a travel website which kept travelers informed of newest related travel intelligence and information. • Managed department annual budget, monitored and reconciled P&L and provided forecast for Travel, Meetings department.• Established and maintained Meeting Cost Savings database to track corporate Meeting expenses and assisted in vendor negotiations.

• Prepared monthly financial statement, P&L analysis, gross profit analysis and rate margin analysis. • Created monthly balance sheet analysis and journal entries as well as monthly reconciliation of all balance sheet accounts.• Maintained accounts receivable for the proper recording of customer payment. • Oversaw biweekly payroll processing. • Maintained fixed assets and inter-company reconciliation.

• Assisted in preparation of financial statement. • Prepared monthly invoices and maintain job cost system. • Prepared monthly journal entries as well as monthly reconciliation of all balance sheet accounts. • Maintained employee benefit schedule and fixed assets. • Filed sales tax return. • Assisted in annual audit