Kitty Yeung Email & Phone Number

• Led the negotiations with airlines, hotels, and car rental vendors for all business travel.
• Established and maintained customer service level agreements with all vendors which improved service quality and reduced costs.
• Managed and negotiated office services contracts with office supplier, office equipments, mailroom / copy center operators, business card vendor, and overnight shipping process.
• Conducted the Internal Audit on Travel and Expense Reimbursement, identified the needs for improvement. Contributed the effort to reinforce and clarify current Expense Reimbursement Policy.

• Developed and implemented a new online travel booking tool.
• Led the effort to revised Travel and Entertainment Policy.
• Led the negotiations with airlines, hotels, and car rental vendors for all business travel.
• Improved selection and streamlined all office supplies ordering to a single vendor.
• Participated in Symphony Project to create Purchasing Order via Oracle Accounting system.
• Managed selections and negotiations of office services contracts with office equipments, mailroom/copy center operators, business card vendor, and streamlined overnight shipping process.

• Developed and implemented an electronic corporate expense reimbursement process, streamlined receipt management and audit procedure to ensure employees adhere to IRS requirement.
• Led the effort to consolidate all North America Travel to one travel office and developed a North America Travel and Entertainment Policy. Participated in creation of Global Travel and Entertainment policy.
• Resolved all customer service issues in an effective and timely manner for all North American operations.
• Created and initiated customer surveys for all corporate services.
• Provided onsite travel management for company's service delivery that ensured travelers received the highest level of customer service.
• Developed a travel website which kept travelers informed of newest related travel intelligence and information.

• Prepared monthly financial statement, P&L analysis, gross profit analysis and rate margin analysis.
• Created monthly balance sheet analysis and journal entries as well as monthly reconciliation of all balance sheet accounts.
• Maintained accounts receivable for the proper recording of customer payment.
• Oversaw biweekly payroll processing.
• Maintained fixed assets and inter-company reconciliation.

• Assisted in preparation of financial statement.
• Prepared monthly invoices and maintain job cost system.
• Prepared monthly journal entries as well as monthly reconciliation of all balance sheet accounts.
• Maintained employee benefit schedule and fixed assets.
• Filed sales tax return.
• Assisted in annual audit

Bs, Accounting

Education record