Kiwon Hong Email & Phone Number

대한민국 서울

eCommerce, CRM

대한민국 서울

OMS system replacement project- Replaced old OMS to new one to set up in Cloud and restructure source code and database- Overall project management including initiative, funding, designing, execution, test, hypercare.- Designed communication channel with all of stakeholders Vendor management and tracked project deliverables from each steps New online channel project (Naver store, Fresh.com)- Designed back-end operation/system process that front-end requires for delivery and promotion- Lead SIT/UAT with region/local vendor/users by creating test cases and scenarioE-biz system operation- Set up operational process e-biz related systems (ERP, WMS,OMS,BI) based on ITIL concept- IT governance, set up KPI review by SLA, process standardization for resource managementPeople management- Educate members for ITIL concept and communication strategy with counterparts.- Support members and direct shortcut to achieve goals

Korea, Japan

Uniqlo eCommerce globalization- Uniqlo eCommerce project as an IT lead for project management- Connect local eCommerce platform with Global CRM system Launching GU eCommerce system- GU(second Fast Retailing apparel brand) eCommerce system launcheCommerce system operation - Upgrade Uniqlo eCommerce pages to have full https connection- Interface enhancement for CRM data as having promotional functionGlobal IT service (Japan HQ)- Communication hub for between Korea and Japan IT member to accelerate IT service - Process management based on ITIL concept- ServiceNow development, operation for store staff and HQ employee

Korea

eCommerce Project -Kiehl’s, Lancome , Clarisonic, YSL - eCommerce project as a IT lead for project management - Connect DemandWare and Order management system with SAP, POS,CRM and Logistics systemeCommerce System operation- UrbanDecay eCom site back-end upgrade - auto interface with SAP,POS,Logistics system.- Monitoring process enhancement – order, inventory and customer information consistency. POS operation - POS database encryption to satisfy legal requirements- System enhancement to promotional function and data quality improvementAtelier Cologne brand integration in POS- Brand expansion for Atelier Cologne in POS menu- Data Migration (Customer, Sales) from Atelier Cologne POSMyPOS project- Lead the MyPos Project to report local sales to global system

Korea

Samsung .com global renewal project- Developed B2B section menu of Samsung.com (PDP, article, resource)- Crawled the data from Omniture analytic to figure out user action in website Samsung .com global maintenance- Developed and maintained the front-end and server-side of website (Front, Management).- Developed APIs for 3rd party component solution in front-end Samsung Smart Dashboard Project- Developed Dashboard page with open source Fusion Chart.- Developed and debugged the PL/SQL to summarize data .- Improved the performance of Procedure by SQL tuning.Samsung Shilla hotel internet duty free shop maintenance- Developed web applications in part of payment and order .- Developed event or gift program when client need to promote the products.

Korea

Created Structured test case and test plan, found the bugs on the products for network security ( firewall, IPS, VPN ,DDoS protection)