Kizaria Wilson Email and Phone Number

*A passionate forward-thinking leader with a burning drive for results, critical thinking capabilities, ability to work across teams and delivers value to stakeholders while aligning with the organizational strategic objectives. *Diligent and compassionate Tier 1 Helpdesk Technician offering a proven record of success leading all phases of diverse technology troubleshooting. Focused on the successful completion of specialized issues requiring exceptionally robust and scalable microcomputer hardware and proprietary software applications, while integrating with stable, cutting-edge networking technologies and utilizing best business practices.*Expert in customer care and de-escalation. Known for ability to produce exceptionally high-quality customer service and superior resolution experiences. * Excellent communicator; leverages technical, business and financial acumen to communicate effectively with client executives and their respective teams. Collaborates with key stakeholders, business partners, IT teams and vendors to create a vision and strategy for developing, deploying, and supporting retail solutions that are scalable, operational and maintainable.