Payment Experiences and Services

Product management functions, risk and controls mapping, risk and controls analysis, process mapping, commercial lending operational assessment, reseller program review, operating rules analysis, regulatory reporting data quality management, release readiness, program release roadmapping, payment program execution, KPI and KRI analysis, Zelle payments, digital wallet management, bill pay, reporting automation, program reporting, functional requirements design, tech architecture review, contract compliance review, executive presentations, Alteryx, data visualization, ETL & data automation

Participated as a member of the Financial Services Solutions team during core banking transformation, mortgage underwriting optimization, and data quality management engagements for various large financial institutions- Optimized data quality incident management processes to improve intake, root cause analysis, and resolution of regulatory reporting filing errors- Analyzed applicant credit profiles as part of the mortgage underwriting process- Designed Powerpoint proposals and key reports for presentation to client executive leadership

Participated as a member of the Financial Services Solutions team during a core banking transformation project for a large regional bank• Assisted in requirements analysis related to the vendor selection phase of the engagement to help evaluate potential solutions• Leveraged past engagement documents to create templates to expedite future projects of a similar nature

Worked within the Controls & Reporting team to build and develop dashboards and process automations that reflect the effectiveness of various controls within the Institutional Clients Group• Automated various manual reporting processes using KNIME software and Excel VBA to save over 15 hours per month on critical risk reports• Worked with stakeholders to design and develop live-feed dashboards using Qlikview software to display critical metrics in large transactions across the world

Supported the CEO and CTO of the industry-leading promotional products franchisor in the development and testing mechanisms of a new cloud-based platform to be used for all stages of franchisee’s business• Developed workflow testing scripts in the accounts payable, accounts receivable, billing, and credit management• Analyzed and reported on system design requirements to ensure accuracy and consistency

Assisted in the establishment of Stridis as an LLC and worked alongside the CEO with pricing strategy and competitor analysis as well as managing the digital presence of client accounts• Planned and executed social media marketing campaigns for four diverse clients with a focus on lead generation through landing pages• Designed custom content tailored for each client’s unique industry and target market with Adobe platforms• Grew client’s digital following by a minimum of 300% and implemented analytical software to measure success

• Selected as one of 15 students out of a competitive applicant pool of 150 for an internationally recognized organization of leaders utilizing social entrepreneurship to positively impact the Gainesville community through seven unique projects• Identified external funding partnerships with corporate sponsors, including Coca Cola and Walmart resulting in over $2,000 in funding• Awarded Warrington College of Business Outstanding Service Project Award in first year of operation

Worked as an assistant to the Founder/CEO in implementing new technology solutions to increase operational efficiencies within a world renowned laser measurement and metrology solutions firm • Optimized the company ERP platform to improve inventory and asset tracking capabilities by expanding use of existing modules and training users on new modules• Implemented a data collection system for time tracking of employees and machine hours to increase quoting accuracy and job costing • Designed a custom live stream task board system that allowed management instant updates regarding all aspects of jobs-in-progress saving an estimated 10 hours of work per week• Created and implemented an excel-based database for tracking and scheduling equipment for travel jobs