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Kenneth J. personal email
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Strong analytical and problem solving professional with over 30 years business management experience. Management experience includes 20 years technology management. Technology management includes 20 years quality management, 8 years PMO management, and 5 years client management. Broad experience optimizing resources, motivating workforce, controlling costs, including implementing and optimizing departmental strategic plans to ensure delivery exceed projected business needs.
Kjsa Consulting
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Company OwnerKjsa Consulting May 2020 - PresentPompano Beach, Florida, United StatesCompany ventures concentrate on investment strategies to swing trade highly aggressive technology companies and virtual currencies on the stock market.
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Director Of Quality AssuranceIncomm | Agent Solutions Sep 2013 - Nov 2019Miami/Fort Lauderdale AreaInitial efforts included a quality department analysis which included personnel coverage, personnel technical skills, support software, quality environment infrastructure, automated execution and validation strategies, quality methodology and procedural gaps, quality documentation gaps. Analysis determined many gaps were present resulting in restricting the department from implementing more robust quality process including implementing an automated solution. Gaps prevented the department from meeting expectations validating all proposed change. Mentoring pertaining to both quality processes as well as technical skills would be required. Action items were implemented and included resource-to-resource mentoring strategies, technical training via online solutions, documentation standards, naming conventions, as well as mentoring personnel in quality methodologies and strategies. Proposed mentoring resulted in a more comprehensive quality solution for the highly technical and fast paced operation. Over time these strategies successfully increased efficiency for all quality efforts.Quality department optimizations included quality management strategy enhancements, automated solution implementation and maintenance, performance testing processes, quality methodology changes, supporting environment infrastructure modifications, integration validation improvements, enhancements to regression methods, optimizing issue reporting strategies, optimized documentation methods, and interdepartmental relationship building. All process updates were implemented resulting in dramatic improvements to departmental efficiency and viability.
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Director Quality AssuranceDestination Rewards Dec 2011 - Sep 2013Boca Ratonhired to improve overall quality. Efforts include the implementation, management, and maintenance of quality assurance methodologies and workflows. Improvement strategies ensured quality delivery exceed ongoing company expectations within an aggressive agile development environment. Strategies focused on creating, managing and maintaining departmental improvement plans ensuring quality delivery exceeded short and long-term company expectations. Developed and implemented mentoring strategies for quality personnel. Implement incentive based goals to improve departmental efficiency and effectiveness. Methods for improved quality documentation strategies were implemented. Analysis determined a need for resource support improvements would result in a more effective department. Resource support improvements were realized via mentoring strategies. Evaluated and implemented test automation support utilizing QTP. The information technology team worked alongside management staff to increase support efficiency by implementing improved release workflows. Measured quality improvements by using a broad strategy based on structured matrices to measure success. Increased staffing levels based on short and long-term product enhancement as well as company growth speculations. -
Quality Assurance ManagerSnackable Media Sep 2009 - Nov 2011Successfully implemented, managed and maintained Quality Assurance support within an aggressive information technology office. Responsibilities include implementing and maintaining company wide Quality Assurance activities including support of all software, hardware, & database enhancements. Efforts ensured quality departmental activities successfully supported current and proposed business models. Quality activities included strategic planning, implementation and maintenance of all quality departmental workflows and methodologies. Quality workflows were modified to support daily release schedules to ensure maximum productivity within shortened timelines. Quality efforts successfully supported all ongoing efforts for 28 products with a customer base of over 2 million.
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Pmo And Quality Control DirectorKgsa Management Services Jan 2006 - Mar 2008Hired to implement, manage, and maintained all strategic business efforts including a Project Management Office which managed all aspects of the business including project management, quality assurance, development, operations, and client relationships. I used my expertise in project management, quality control, and resource management to develop the workflows necessary from an overall project lifecycle. Incorporated both project management as well as quality control departments to ensure all business expectations were met.
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Director Of Quality Control, Client Management And Project SupportMortgage Systems International Mar 2001 - Mar 2004Responsibilities included managing and maintaining Project Management, Quality Assurance, Change Management, and Client Management within the organization. Implemented, managed, and maintained all aforementioned departments supporting all project efforts from request to postmortem. Quality assurance department oversaw all quality verification efforts including the implementation, maintenance, and oversight of all strategies, methodologies, documentation standards, and deliverables.PMO office managed all project efforts including the implementation, maintenance, and oversight of all project management strategies, methodologies and deliverables. Change Control efforts managed all production related change within the organization including enhancements and new implementations for software, infrastructure, telecommunications and organizational workflows.Client management efforts included all day-to-day client relationship activities with ABN AMRO Sunrise division to ensure a stable working relationship.
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Quality Assurance ManagerProxymed Apr 2000 - Oct 2000Increased quality efficiency by restructuring departmental methods and strategies. This was achieved by analyzing and implementing more effective quality methods. Effort included mentoring and implementing improved quality analysis and work strategies. Improved relationships with other departments which was critical to success -
Quality Assurance ManagerOcwen Financial Solutions Mar 1997 - Apr 2000Ocwen hired me to implement a full facet quality assurance organization within the company to ensure all software development efforts meet client expectations. The implementation of an automated testing solution was the initial goal assigned to by senior management. Quality Assurance departmental structures were initiated post automated solution evaluation. Quality Assurance methodologies, strategies, timelines, budgets, and initial resource allocations were presented and approved. QA implementation plans were implemented, including all resources, during Y2K verification efforts. Based on initial Y2K successes senior management assigned me a lead position for Y2K verifications overseeing all strategies for verification efforts including reporting standards and auditing presentations. Full quality assurance departmental structures were completed post Y2K audit approvals.
Kenneth J. Skills
Kenneth J. Education Details
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Bachelor'S Degree -
Associate'S Degree
Frequently Asked Questions about Kenneth J.
What company does Kenneth J. work for?
Kenneth J. works for Kjsa Consulting
What is Kenneth J.'s role at the current company?
Kenneth J.'s current role is Business Owner.
What is Kenneth J.'s email address?
Kenneth J.'s email address is ke****@****net.com
What is Kenneth J.'s direct phone number?
Kenneth J.'s direct phone number is +130538*****
What schools did Kenneth J. attend?
Kenneth J. attended Florida Atlantic University, Broward College.
What are some of Kenneth J.'s interests?
Kenneth J. has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Kenneth J. known for?
Kenneth J. has skills like Quality Assurance, Agile Methodologies, Sdlc, Software Documentation, Project Management, Software Project Management, Test Automation, Quality Management, Software Quality Assurance, Sql, Testing, Databases.
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