Kim Janowski Email and Phone Number
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Over 35 years experience in International Corporations with responsibilities that include:● Owner Retention ● Sales and Marketing● Fixed Operations ● Leasing ● Process Consulting ● Consumer Relations ● Territory Management ● Service Operations ● Parts Distribution ● Advanced Facilitation ● Training & Curriculum Development ● Rental Car Operations Ongoing Community Service in Leadership positions that include:● Project Management ● Event Planning & Coordination ● Volunteer Management ● Public SpeakingSpecialties: ● Facilitation Skills● Training & Coaching ● Customer Retention practices ● Rental Operations ● Business Development ● Process Mgmt, Diversity, & Soft Skills ● Strong Leadership Skills● Exceptional Organizational Skills● Proven Selling Skills ● Positive Attitude & Team-Approach ● Expertise in GenY/Z Consumer Marketing● Advanced Computer Skills including Word, Excel, Power Point, Visio● Expertise in Event Management ● Background in Process Mapping & departmental efficiency improvement processes● Experienced Public Speaker
Tsd Mobility Solutions
View- Website:
- tsdweb.com
- Employees:
- 95
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Business Performance ManagerTsd Mobility SolutionsHouston, Tx, Us
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Business Development Manager, Rental & MobilityGulf States Toyota Feb 2018 - PresentHouston, Tx, UsLeading the TRAC support and growth process to deliver on customers’ expectations by developing proactive partnerships with the GST dealers, Toyota Motor Sales (TMS) and GST Field Team. Establish enhanced processes, services and support to provide GST TRAC dealers a sound foundation for operational success. Optimizing opportunities to engage new business and work to manage existing relationships w/key customers / vendors to support and maintain viable dealer based rental operations. Maximizing the potential of the GST TRAC program while exceeding business goals & KPI’s for dealers in assigned geographic area. -
District Service & Parts ManagerGulf States Toyota Jun 2016 - Feb 2018Houston, Tx, UsCorporate Liaison and Territory Manager. Supporting Toyota Dealership's Fixed Operations with Policies, Procedures, Processes, Operations Growth, Customer Retention, Express Maintenance, Parts, Warranty, Training, Sales, Marketing and Customer Handling.
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Retail Training ManagerGulf States Toyota Dec 2013 - Jun 2016Houston, Tx, UsAssisting Gulf Coast Toyota Dealerships with Product Knowledge, Sales, Leasing, Customer Retention, Process Implementation & Training
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Consultant- Signature Process & Retention At Gulf States ToyotaGulf States Toyota Dec 2012 - Dec 2013Houston, Tx, UsTrain and guide dealership management in facilitating the Toyota Continuous Improvement Process & Retention growth. Utilize dealership efficiency models, process mapping, and customer handling techniques for increased business efficiencies and Owner Loyalty.
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District Service & Parts ManagerGulf States Toyota Jan 2012 - Dec 2012Houston, Tx, UsCorporate Laison and Territory Manager. Supporting Toyota Dealership Fixed Operations with Policies, Procedures, Processes, Operations, Parts, Warranty, Training, Sales, Marketing and Customer Handling.
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Signature ConsultantGulf States Toyota Jan 2010 - Jan 2012Houston, Tx, UsTrain and guide dealership management in facilitating the Toyota Continuous Improvement Process. Utilize dealership efficiency models, process mapping, and customer handling techniques for increased business efficiencies and Owner Loyalty.
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Customer Relations ManagerAutonation Mar 2009 - Jan 2010Ft. Lauderdale, Fl, UsExceeded management goals relating to improved Customer Satisfaction Scores and Rankings through identification/resolution of customer concerns, identifying core issues and establishing customer-focussed processes. Facilitated Customer Experience Activities and was entrusted with the responsibility of managing the customer’s total experience with in the dealership. -
Fixed Operations TrainerAutonation Jun 2008 - Nov 2008Ft. Lauderdale, Fl, UsEnsured that customer-centered policies and procedures were executed effectively at over twenty automobile dealerships throughout Texas. Successfully coached and trained Fixed Operations Personnel to improve Profitability and Customer Retention.
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Customer Retention Manager - Round Rock ToyotaPenske Automotive Group Jan 2008 - Jun 2008Bloomfield Hills, Michigan, UsSignificantly improved Customer Satisfaction Scores within 90 days through identification/resolution of customer concerns and more importantly, identifying core issues and those processes that may have failed and contributed to the customer’s expressed concerns. Facilitated Customer Experience Activities and was entrusted with the responsibility of managing the customer’s total experience with in the dealership. -
Scion Performance Coach/ Process ConsultantGulf States Toyota Sep 2004 - Apr 2007Houston, Tx, UsTrained and coached dealership personnel on Toyota Continuous Improvement Process; dealership efficiency models, process mapping, and customer handling techniques for increased business efficiencies and Owner Loyalty. Trained and coached the Scion unique selling process, conducted product training, and coordinated grass roots marketing.
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Account ExecutiveTranswestern Publishing Dec 2003 - Jun 2004Houston, Texas, UsCreative production and sales of Yellow Pages advertising for businesses throughout Central Texas; managed current accounts and solicited new business. -
District Operations ManagerMidas International Oct 1996 - Aug 2003Palm Beach Gardens, Florida, UsCommunicated and enforced company policies and procedures; implemented local and national programs and promotions; communications; business management consulting; profit improvement; inventory control; competitive merchandising and customer satisfaction issues. Territory included franchisees and Midas shops throughout Michigan. Previous territory was in greater Los Angeles. -
Nat'L Training Asst Mgr & District Sales MgrAmerican Honda - Acura Jul 1992 - Oct 1996Trg Mgr - Development, production and implementation/distribution of national sales training and product information materials; coordination of national recognition programs and facilitation of major training events; development and launch of Customer Retention Process. DSM - Managed and consulted dealers on product-mix orders, inventory control, profit improvement, sales training, competitive merchandising, customer satisfaction; coordinated and facilitated meetings and events; territory management and administration. Territory included dealerships in Northern California.
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Zone ManagerFord Motor Co Sep 1983 - Feb 1991Dearborn, Michigan, UsZone Sales Manager for Metro Chicago, Zone Service Manager in Iowa, Zone Parts Manager in Iowa, Owner Relations in Central Region
Kim Janowski Skills
Kim Janowski Education Details
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Michigan State UniversityAdvertising & Marketing -
Reeths Puffer High SchoolCollege Prep
Frequently Asked Questions about Kim Janowski
What company does Kim Janowski work for?
Kim Janowski works for Tsd Mobility Solutions
What is Kim Janowski's role at the current company?
Kim Janowski's current role is Business Performance Manager.
What is Kim Janowski's email address?
Kim Janowski's email address is mi****@****ine.net
What is Kim Janowski's direct phone number?
Kim Janowski's direct phone number is +171344*****
What schools did Kim Janowski attend?
Kim Janowski attended Michigan State University, Reeths Puffer High School.
What are some of Kim Janowski's interests?
Kim Janowski has interest in Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Home Decoration, Cooking, Gardening, Outdoors.
What skills is Kim Janowski known for?
Kim Janowski has skills like Customer Satisfaction, Selling Skills, Customer Retention, Sales Operations, Training, Sales Process, Leadership, Sales, Marketing, New Business Development, Coaching, Profit.
Who are Kim Janowski's colleagues?
Kim Janowski's colleagues are Eric Avery, Erich Lutz, Emre Matur, Jill K. Crotty, Michael Mercado, James Laflame, John Hansen.
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