- Worked on azure cloud deployments and operations.- Deployed openshift cluster in local data center environment.- Deployed NMS solution using Prometheus and Grafana.- Network data reporting, analysis and visiolization using Power BI tool.- Network operations task automation using python.

• Coordinate and work with software development team to get the new updates for enterprise software solution.• Coordinate and train the analysts / technicians for the software use cases.• Identify the need for new software products or enhancements to existing products• Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution• Ensure that each support issue and resolution is adequately documented• Periodically review software support log(s); track performance and identify trends, anomalies, and opportunities for improvement.• Writing Scripts in Python pandas data frames for reporting and analysis. Moving towards NetDevOps - CI/CD in network sector.. Performing analysis and reports as per the business requirements to take timely decisions in order to improve the productivity of the business using excel and Microsoft BI tool.

Network Performance Monitoring and enhancements.• Responsible for Maintenance & Management of all Core Network Devices of KSA.• Hands on experience on Routers (CRS-1, 7613, 7609, 12000 series, 7200 series) & Switches (3550,2560, 2900 series, ME-3400)• Escalating issues & keep track with the help of RTTS (BMC Remedy, Action Request System).• Troubleshoot the Links & Circuits using different tools like Cisco IP Solution Center (To manage IP Circuits) & XING (Service Delivery & Provisioning System).• Coordinate with MC’s field Technicians of the Kingdom & Transmission Team for the link troubleshooting.• Coordinate with Different NOCs of STC to resolve the problem & try to reduce the service downtime.• Routers IOS upgrade/Downgrade to resolve the IP SLA issues.• Developing Python Scripts for Network automation & Reporting analysis based on business logic.

Configure and Troubleshoot MPLS, Configure cisco switches/Routers including e.g. 3550, 3560, 3750, 4000, 4500, ME3400, ME4924, 10720, 7609 series, Configured layer 2 and 3 protocols OSPF, VLANS, STP, Trunking on Cisco switches.

Cisco CCNA Instructor, experience of working on LAN and WAN network environment at a corporate level. experience of working on EIGRP,OSPF,BGP,MPLS etc on 3560s, 4500, 3750s etc.

Configure Cisco Switches/Routers including 2950, 3550, 1700, 2600Decommissioning of Switches & VLANs (part of a network upgrade project)Network structured cabling support and moveTaking technical support calls by e-mail or telephone and seeing these through to appropriate resolutionAsset management and tracking for hardware and softwareSelecting and managing group communication as requiredKeep the servers and all other machines secure and up to dateConfigured layer 2 and 3 switching VLANS, STP, Trunking on Cisco switches Monitor & Logging the traffic