Kiah Davey Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Web Team Lead & Project Manager 👩🏼‍💻 @ Advisible | Creating harmony between all digital functions to scale businesses 📊 After a short 6 months with Advisible, I was promoted to Web Team Lead, while retaining Project Manager responsibilities, due to my ambitious nature and innovative ideas for new revenue streams and improved operational processes. With out-of-the-box thinking and an entrepreneurial spirit, I was able to revolutionise the business’ approach to generating new income streams for my team, streamlining business workflows, identifying opportunities to improve efficiency & reduce cost, optimise resource allocation, while analyse pain points and new ways to work with our clients.- Develop and implement strategic plans for the web team, aligning them with the company's overall goals and objectives. This includes setting priorities, defining milestones, and identifying opportunities for growth and innovation.- Continue exploring new revenue streams and opportunities for the company, including market research, identifying emerging trends, and proposing creative solutions to the wider management team to drive business growth.- Develop a training plan in collaboration with each team member to mentor and nurture their ongoing learnings and skillset, involving providing guidance, offering constructive feedback, and identifying new opportunities for their professional growth and advancement.

Sydney, New South Wales, Australia

Leading cross-functional teams of UX designers, front and back end developers and marketing specialists to deliver successful projects and products for multiple clients.- Successfully managed multiple digital website projects at a time from initiation to completion, consistently meeting or exceeding project goals, timeline, and budget.- Led a cross-functional project team of 4 members, in parallel with SEO and digital marketing analysts, fostering collaboration and ensuring effective communication throughout the project lifecycle.- Developed and maintained comprehensive project plans, including scope, deliverables, milestones, and resources, using project management tools such as Notion, Figma and Monday.com.- Implemented Agile methodologies to streamline project execution, resulting in increased productivity and accelerated time-to-market.- Actively engaged with stakeholders, including clients and internal departments, to gather requirements, address concerns, and ensure alignment with project objectives.- Conducted risk assessments, identified potential issues, and proactively implemented mitigation strategies to minimise project risks and ensure successful delivery.- Monitored project progress, tracked key performance indicators (KPIs), and generated regular status reports for senior management, providing transparency and enabling informed decision-making.- Collaborated with clients and the wider web team to define product roadmaps, prioritise features, and align project deliverables with business strategies.

Sydney, New South Wales, Australia

Tank Stream Roasters is an Australian owned and managed coffee company specialising in sourcing, developing, and manufacturing innovative coffee products. We roast nothing but the world’s finest coffees, taking an uncompromising approach to quality, to provide brewers with unique experiences – whether they are enjoying their brew in a café, their home or workplace setting.Tank Stream Roasters is the company behind Nuddy Coffee (nuddycoffee.com), Headlands Coffee (headlandscoffee.com) and also a bespoke private-label business.

Dural, New South Wales, Australia

Working closely with both Leadership and Marketing teams, I am responsible for driving the growth and development of the Dural Irrigation ecommerce site and brand using customer online behavioural analysis, journey mapping and merchandising techniques to improve the usability of the site and increase CR, AOV and CSAT. Key responsibilities include:Review of all website content (banners, links, navigation, presentation) daily/weekly ensuring accuracy and relevance; Manage and review merchandise and online product catalogue presentation to ensure categorisation, imagery, copy, pricing and promotional tags are accurate, in line with internal strategic and promotional plans;Liaise with leadership and marketing to develop annual business plan, promotion plan and budget;Measure and manage on-site performance metrics and increase revenue by improving online merchandising, website functionality, and optimising user experience;Optimise search, product recommendation configuration, up and cross sell capabilities throughout the site;Liaise with suppliers to configure price updates and add new and remove discontinued products as required;Act as first-level support for website functionality issues identified, and escalate where required;Liaise with external SEO agencies to ensure all on site content is optimised for organic and paid search;Manage all website application and marketing integrations, including Shopify apps, Australia Post, Google, Amazon, MailChimp, Hansa ERP, Facebook, Instagram, Canva, Facebook Business Suite and YouTube;Observe, analyse and implement website and logistics processes to improve efficiency.

Bristol, Bristol, United Kingdom

Working within the Pensions team in the Wealth division, I was responsible for providing high-level administrative support for a team of 30. Key achievements included:- Format and design visual elements for client presentations and meeting preparation packs;- Led the implementation of digital meeting room booking systems; - Completed the transfer of all paper archives into the digital archive database;- Drove collaboration between all Wealth Bristol teams to complete a company team flow structure; - Delegated tasks to administrative support staff to organize and improve office efficiency.

Dural, Nsw, Australia

My main focus for Dural Irrigation was to develop and lead the digital strategic business plan, which included working with NODA to re-design and develop the Dural Irrigation eCommerce website, creating an all encompassing supportive UX end-to-end. Key achievements included:- Increased website revenue by 200% from the previous financial year;- Led the companies first digital marketing strategy;- Oversaw all marketing campaigns, including establishing and building social channels;- Collaborate with existing partnership agencies to improve and drive SEO authority and Google Search campaigns; - Management of all site mapping and product merchandising

Sydney, Australia

Working closely with the CEO & NSW Chief Data Scientist, Dr Ian Oppermann, I was responsible for managing his day-to-day as well as and acting as a key representative of the business unit. Key achievements included:- Sitting on the Strategic Operations Team overseeing the alignment of business unit and Ministerial objectives; Structuring full-day ideation workshops, both internal and off-site;- Representing the NSW DAC in the administrative working group for office relocation & hot desk initiative; - Coordinating all activities and timeline for the annual NSW DAC Showcase Event, including confirming speakers & attendees, liaising with key Ministers involved, marketing, content creation, presentations and feedback surveys.

Sydney, Australia

Contracted to work with the Department of Finance, Services & Innovation, I was solely responsible for the high-level support to the Executive Director and her day-to-day movements, acting on behalf of her permanent Executive Assistance on leave. In addition to the management of the EDs diary, my key achievements included:Spearheading the pilot of a new digital Ministerial brief approval system; Initiation of the induction and onboarding for new Directors;One of two voluntary Fire Marshalls for the office floor.

Sydney, Australia

Working in the secretarial team, I was responsible for providing high-level support for all clients currently contracting our office services. Key responsibilities included:- Organized envelopes, postage and mail correspondence for clients, maintaining postage meter and coordinating with delivery and courier services.- Answered multi-line phone system and greeted callers enthusiastically, filling in for the Receptionist where necessary; - Maintained office supplies inventory by checking stock and ordering new supplies as needed;- Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Dural, Nsw

- Social media marketing;- Liaise with third-party agencies & suppliers;- High-level customer service and website support;- Update prices online regularly to align with supplier price increases; Designed graphics for website decoration and layout;- Offered friendly and efficient service to customers, handling challenging situations with ease.

Dural Nsw

Key responsibilities included:Positioned as the go-to person for up to 15 staff members, troubleshooting complex administrative issues promptly; Worked with general management to design promotional and training materials;Initiated timely response to customer emails, voicemails and written correspondence;Build strong relationships with customers through positive attitude and attentive responses;Monitored company inventory to keep stock levels and data bases updated.

Miranda, New South Wales, Australia

Following the completion of my hairdressing apprenticeship with Stefan Hair Fashions, I was offered a Co-Management position for the salon in Miranda. Key responsibilities included:Shared management of a salon team of 6 senior hairdressers and 5 apprentices;Completing weekly inventory reports and ordering stock as required;Plan and execute regular training plans with my management counterpart for our apprentices development; Ensuring a high-level of quality customer service is maintained by all staff;Liaising with upper management in Brisbane regarding retail and salon sales targets and achievements.

Product Management

Diploma, Business Administration

Via Correspondence

Certificate 3 Hairdressing, Hair Styling/Stylist And Hair Design

Certificate 3 Hairdressing

Certificate 3 In Hairdressing, Hair Styling/Stylist And Hair Design

Certificate 3 in Hairdressing

Fundamentals, Ux Design