Jerry Case Email & Phone Number

Indianapolis, Indiana, United States

Austin, Texas, US

• Manage technical accounts across 15 states, overseeing districts with student populations ranging from 5,000 to 20,000+, while conducting regular consultations to understand clients' unique needs and challenges, and.
• Enhanced East Coast team's customer retention rate to 95% through proactive strategies and effective customer engagement.
• Spearheaded efforts resulting in a notable achievement of 92% customer retention rate specifically for the state of New York.

Austin, Texas, US

• Led dynamic product demonstrations to showcase the unparalleled effectiveness of our offerings, resulting in the expansion and retention of our customer base. Orchestrated the seamless management and enhancement of our.
• Achieved consistent status as the company's top revenue generator for new business, consistently driving impressive revenue growth.

Wil, St. Gallen, CH

Wil, St. Gallen, CH

Wil, St. Gallen, CH

• Deep understanding of Mid-Market, IT initiatives, trends and ability to connect them to Filewave solutions.
• Act as a Subject Matter Expert and Team enabler on Filewave products and solutions
• Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of Filewave capabilities
• Lead pre-sales technical resources in order to optimize sales and revenue volume. Partner with sales management to ensure forecast objectives are met thru diligent SE to sales cycle engagement.
• Provide day-to-day guidance to systems engineers in the areas of product demonstrations, proof of concepts, RFPs, overcoming sales objections and technical sales presentations.
• Perform key functions to recruit top-notch systems engineers including interviewing, hiring, monitoring, employee feedback and documentation, counseling and coaching, and performance management / improvement when needed.

Wil, St. Gallen, CH

• Utilizing my knowledge of systems management and FileWave, to assist sales team with:
• Presenting and demonstrating FileWave as a complete systems management solution
• Assist account executives through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions
• Analyze customer needs and requirements to build proof-of-concept solutions
• Provide pre-sales technical support on the implementation, usage, and troubleshooting of FileWave
• Create and maintain technical support media for use by potential and existing customers

Wil, St. Gallen, CH

• For over 20 years, FileWave has assisted business, education, and government customers to take control of their software deployments, providing granular control of all files in any installation, both pre and.
• Researched and recommended Learning Management Systems (LMS) for customer training
• Produced text and video training materials
• Creation of pre-training customer check list

Ellisville, MS, US

Indianapolis, Indiana, US

• Located in the northeast corner of the greater Indianapolis area, MSD of Lawrence Township is the tenth largest school district in the state and serves approximately 15,000 students with widely diverse cultural.
• Promoted after four months to position of Technology Integration Coordinator
• Member of district 1:1 laptop initiative providing input and managing related professional development training needs
• Responsible for organizing and delivering summer professional development training to support adoption of new learning management system (LMS), My Big Campus, for district
• Responsible for researching and coordinating the deployment and training of 420 iPads for elementary teachers to support classroom management and mobility
• Researched and piloted formative assessment solution for middle schools

• Collaborate with teachers to support their use of technology in working with students in delivery of curricula through a variety of instructional methods.
• In partnership with the teacher work toward integrating the use of hardware, software and Internet resources in support of student learning and assisting teachers in meeting state and national standards for.
• Create learning resources for teachers, staff and students. These may include Web sites, tutorials, interactive programs and databases that support teachers in integrating technology. Ideally, teachers will be guided.
• Consult on the technology computer resources, including hardware, software, learning resources and training needs.
• Research, recommend hardware, software and related resources.
• Identify trends in software, curriculum, teaching strategies and other educational areas.

US

• The Metropolitan School District of Washington Township is located in the northern section of Indianapolis and serves approximately 10,600 students with a broad diversity in cultures, religions, ethnic groups, races.
• Researched and tested mass population of student data for major student assessment software
• Created district orientation video for new teacher summer orientation training

Alpharetta, Georgia, US

• Responsible for establishing and maintaining professional business relations and training with retail store personnel.
• Primary duty is to create consumer awareness, HP brand preference, and product mind share for HP computers and printers at the retail store level.
• Influence others to share enthusiasm for HP the company and HP product line.
• Educate customers and associates on HP product.
• Support all retail outlets in assigned geographical territory.

Muncie, IN, US

• Founded in 1918, Ball State is a state-assisted residential university located in Muncie, IN. Ball State has about 21,000 undergraduate and graduate students enrolled in its diverse academic programs. Academic.
• Assistant director for the iStudio and supervision of graduate assistants
• Developed video production capability and services for on and off campus partners.
• Produced ESL video for Muncie Community Schools
• Produced RIT video for Anderson Community Schools

Bloomington, Indiana, US

• University Information Technology Services (UITS) at Indiana University develops and maintains a modern information technology environment throughout the university in support of IU's vision for excellence in research.
• Established and maintained communications with departmental partners
• Researched, deployed, and managed client software management system for the Bloomington and Indianapolis campuses

-Provide high level of customer service to ACS and Nike clients-Provide ACS and Nike clients with repair status repairs reports.-Manage repair ticketing system and monitor open repair ticket status.-Act as liaison between ACS,Nike, and CompuCom to communicate repair issues and concerns.-Manage and maintain in stock hardware components.-Ensured team adhered.

• With more than 900 students and 70+ faculty members, Herron is part of Indiana University–Purdue University Indianapolis (IUPUI). Technology CoordinatorResponsible for hiring, training, and supervision of professional.
• Cancelled printing contract which saved the school approximately $35,000 per year
• Researched, designed, and deployed a disaster recovery backup plan for administrative staff
• Participated on construction committee and oversaw technology needs of new building

Ma Curriculum And Eductional Technology Masters, Eductional Technology

Bs, Visual Arts Education

Bfa, Fine Art Photography