대체근무와 주 근무자의 업무지원.

ITIL 기반 IT환경에서의 장애처리와 IT 자산관리.

Incident, Service asset and Configuration management under ITIL environment.

NPIC Mobile is a mobile game developer, and I partially managed primary roles above and the role of Network administrator was added. I moved to another team at February, 2013 and then the team became a new company.Project Participated: Fantasy TennisParticipants: 1 Project Coordinator(Me), 1 Client Programmer, 1 Server Programmer● Roles1. Supporting game service with overseas publishers(only Thailand company when retired from NPIC mobile) by English. Mainly doing patches.2. Translating Item's, UI and etc. of the mobile game into English which was under development, Translating documents for other departments(Korean to English).3. Managing mail accounts for executives and staff members(Active Directory), establishing a virtual SMTP server.4. Installing and configuring WAPs, LAN construction, visiting IDC(installing Windows Server OS and Synology NAS DS1513+).5. (Dis)assembling PCs, Initial configuration for PCs such as installing Windows and device drivers, installing network printer and etc.● Software and Service UsedAltova XMLSpy, MS Excel and Online dictionary service and etc.

NPIC Soft is an online game developer, and developed 「Fantasy Tennis」, 「ELOA Online」 as the main titles. I participated in as Project Coordinator for the company and supported other divisions.Project Participated: Fantasy Tennis(Casual Online Game)Participants: 1 Project Coordinator(Me), 1 Client Programmer, 1 Server Programmer● Roles1. Cooperating the channeling service with domestic partner. GM and Customer Service(Via phone and bulletin board).2. Supporting overseas publishers(with Germany, Thailand, China, Japan publisher when entered the company) by English, Japanese and Korean.- Discussing or adjusting patch schedules and editing ingame data(mainly XML documents).- Cooperating with programmers at test and live patchdate, conducting patches with overseas publishers by communicating with e-mail and messenger.- According to the requests for creating items and contents, cooperating with 2D and 3D graphics teams and other departments.3. Creating game design documents(Stage and system design) and translating part of them into English.4. Translating Items' name, UI menu, quest contents and etc. of the MMORPG into English which was under development.● Softwares and Service UsedAltova XMLSpy, MS Excel, Word and Online dictionary service and etc.

Engineer