Kathleen Hayter Email & Phone Number

Vancouver, British Columbia, Canada

I've taken the initiative to create and update programs, procedures and policies to stimulate development within our organization. I’m currently pursuing my HR Management Certificate at BCIT to improve my skills and knowledge in this role.Achievements:+ Designed and implemented an employee feedback and review program to help employees and managers develop goals and action plans, track progress, and solve problems.+ Developed a benefit program to offer flexible, affordable options for employees requiring equipment upgrades or replacement.Ongoing:+ Auditing and updating HR procedures and policies to ensure regulatory compliance, employee retention, and alignment with company culture+ Overseeing recruitment, onboarding and offboarding+ Overseeing benefits administration+ Day-to-day HR administration

Vancouver, British Columbia, Canada

In this role, I facilitated business initiatives and member engagement programs in an online, virtual world environment. I left this role to focus my attention on Human Resources, though I am still involved with our annual virtual convention.+ Overseeing the production of three annual online conventions held in a 3D virtual environment, which brought together speakers, sponsors and exhibitors from across the globe.+ Coordinating teams across various locations and time zones to ensure sales, administrative, technical, and entertainment goals were achieved within deadlines+ Organizing virtual venues, sponsor and exhibitor registration, schedules, and events+ Supervising contractors who manage virtual parties, weddings, contests and special events+ Training staff on administration and customer support for existing programs+ Updating and adapting existing programs as member needs change

Vancouver, British Columbia, Canada

Having worked with the Operations, Marketing, Business Development, and Community Support departments, I had a good understanding of the company’s functional and team dynamics. My duties included meeting the needs of all departments regarding HR administration and recruitment, supplies, services, records maintenance, document preparation and travel. Highlight: In this role, I researched HRIS options, presented them to our Chief Operations Officer, and handled set-up and administration of the winner (BambooHR)

Vancouver, British Columbia, Canada

As the department expanded, I was promoted to a Senior role and continued with my duties in a more elegant and grown-up fashion. Just kidding! I took on a little more action and supervised an assistant for a while, as well as continued to learn what I could and fill in where I was needed.

Vancouver, British Columbia, Canada

My reputation as a helpful and eager filler-inner-where-filling-in-is-needed…er - let’s go with ‘spackle’ - My reputation as spackle led to the Marketing and Business Development departments competing to absorb me. I ended up with Biz Dev and took on a role managing accounts, making sure our customers were happy, and eventually assisting with the setup of virtual conventions!

Greater Vancouver, Canada

I started at Utherverse as an office administrator. I answered the phone, held down the reception desk, and took on every little task I could to help out. I ended up not only working for the Operations department, but also taking on admin tasks for the Marketing and Business Development departments as well. I soon became Queen of the Spreadsheet, uncomplaining Completer of Menial Tasks, but I was not destined to stay this way forever.

Greater Vancouver, Canada

Performance art was well outside my comfort zone, but ended up being an interesting learning experience and I'm glad I took the challenge. While I won’t be pursuing a film career, I gained a new appreciation for how much work and creativity goes into making film and TV happen!

Burnaby, British Columbia, Canada

Maintained a position in the top 3 salespeople for the duration of my employment. As First Keyholder I had additional responsibilities of cashing in and out, making deposits, maintaining stock levels and assisting in staff training.

Vancouver, Canada

In addition to my duties as a salesperson, I took the initiative to improve the point of sales system. I established a naming convention and updated the item codes to ensure accurate statistics and ease of use going forward.

Bridge Lake, British Columbia, Canada

I began as an intern for this community initiative and later became the Site Coordinator. I oversaw and assisted with computer usage, reported on metrics, managed transactions, created tutorials, and developed a basic website.