Kyle Miller Email & Phone Number

Wadsworth, Ohio, United States

Wadsworth, Ohio, United States

Air barriers, below grade waterproofing and deck coatings product manager.

Technical support for SOPREMA products and systems through technical review of warranty requests, responding to internal and external technical questions, writing technical letters, specification review and writing, detail drawing review and creation, codes & testing support, and laboratory support for agency codes and third-party laboratory testing programs.

Brecksville, Oh

Established close customer relationships to maximize Lubrizol’s presence to drive growth of Lubrizol Products. Utilized customer feedback for new product development. Drove Lubrizol technology across major markets in paints, coatings, and adhesives.

Brecksville, Oh

Internally and externally promoted the reduction of the environmental and human health impact of Lubrizol's performance coatings resins and additives through global hazardous substance regulatory monitoring with regular reporting to marketing, R&D, manufacturing, and HSE&S. I have a good base knowledge of global product regulations and hazardous chemical inventories in Europe, Asia, Canada and the US.

Beachwood, Oh

Created, developed, and supervised a new call center within the Technical Services Department hiring Technical Service Representatives and designing the function and responsibilities of the group. Designed personnel development goals and set departmental policy improving the measured customer support satisfaction rating of the department from 40 to 85%.Served as Team Leader for numerous Product Innovation Programs (PIP) including the developments of Dymonic FC and Dymeric 240 FC sealants receiving awards for both projects.

Beachwood, Oh

Managed multi million dollar product line of silicone, polyurethane, acrylic, and thermoplastic sealants for the commercial construction industry, during which time the product line grew 3% over plan.Responsible for interacting with manufacturing, shipping and customers to ensure product offerings and availability were maintained as dictated by Market Managers.

Beachwood, Oh

Technical services representative for the commercial construction industry supporting Tremco'ssales force, customers, and internal customers for all product lines in Sealants and Waterproofing.• Created and implemented a complete product training program for entire North American Sales organization and North American distribution channel. • Served as member of cross-functional team developing and implementing travelling training program supporting Air Barrier Association of America’s (ABAA) Installer Training program resulting in increased customer awareness of Tremco as an expert in the air barrier industry. • Supported sales in heading up and performing in-field demonstrations of heavy-duty airless spray equipment and its use in the application of company’s air and vapor barrier product line.

Macedonia, Oh

Conducted quality assurance measures on plant batches and adjusted formulations as needed.Experience with formulated elastomers for precision compression molding such as Neoprene, Silicone, Nitrile and EPDM and natural rubber.

Fire Support Specialist attached to the 8th Infantry Division, Baumholder Germany.National Defense Service Medal - Persian Gulf WarGood Conduct Medal Award, 2 Army Achievement Medals

B.S., Chemistry

Freshman, General