As a UX designer, I want to change lives through innovation and beautiful design. I create user-focused experiences across native mobile, responsive web and desktop platforms. I bridge the gap between business goals and user needs. I work collaboratively with internal teams (visual design, engineering, QA) to lead clients and keep their primary focus on their users. I have worked with the following clients:* Chipotle - lead designer for the new catering website as well as supporting new features for the iOS & Android apps* Ford* Caterpillar * Bath & Body Works* Bed Bath and Beyond* Toyota* JCPenney* Hitachi Data Systems* CVS/Caremark* Kaiser Permanente* Trimble* Agilent* Blue Cross Blue ShieldSome of my specialties are:*Voice User Interfaces*Chatbots *Conversational UI* Information architecture* Wireframes* Design strategy* Prototyping (Axure)* Mobile app design (iOS and Android)* Responsive web design* White board sketching* Interaction design* User flows* Site maps* Heuristic evaluation* Usability testing* User research* User personas

- Created/defined user personas for both homeowner and service professional customers- Created site maps- Designed the user experience for the iPhone and Android Service Professional apps- Build UX prototypes in Axure- Actively participating in designing the user experience for the ongoing re-brand and re-design of the site- Write and facilitate usability tests- Report on and analyze the usability test results

As the mobile Product Manager at ServiceMagic, I define, design and create mobile experiences for our customers. I work with the senior management team to define product strategies and road maps for Mobile Web as well as 2 Android and 2 iPhone Applications with more to come. I have set an example by embracing an agile work flow with the development and QA teams. I managed the first in-house built iPhone App by collaborating and innovating with the mobile team, and doing whatever it took to meet our goals and deadlines. This App, HomeSmarts, has been featured on Productivity App Blogs and has made it in the top 75 Productivity Apps in iTunes twice. In June 2012 CNN Money announced HomeSmarts as one of the top six best apps for your home. http://money.cnn.com/galleries/2012/pf/1206/gallery.home-apps.moneymag/5.htmlBefore working on the mobile team, I redesigned the Service Professional website to be more self sufficient, reducing the need for service professionals to use the call center. I also defined, tested and created a Premium Membership Platform which has over 100,000 members and continues to grow resulting in much higher lifetime value.I am learning SQL by writing queries and analyzing the performance of our mobile products and individual features to improve their usability and increase the impact of the mobile business.I have knowledge of the social media space and I am constantly seeking out the latest and greatest in the development of mobile technology.

At Sugar Ink Design, we specialize in custom design for all of life's special occasions. Let us help you turn your vision into reality. We understand the importance of being good listeners to create a unique design tailored to reflect your style and personality. Taking pride in our attention to detail, our goal is to create "ooh's and aah's..." Delicious eye candy. Sweet and simple.