Kenneth Norris Email and Phone Number
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Experienced leader focused on analyzing systems and data to deliver solutions grounded in Information Technology and Industrial Engineering. Designs and improves processes increasing productivity, controlling costs, and streamlining work. Hands-on leader who develops team members while achieving organizational goals.Passionate advocate for continuous improvement. Communicates complex technical problems in business terms. Collaborates across all levels of the enterprise. Expert at integrating internal and external resources to enhance productivity. Expertise in:• Business Process Reengineering• Project Management• Risk Management• Data Analysis• Financial Analysis• Operations ResearchYou may contact me directly at kjnorris@gmail.com.
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Director Of Information TechnologyUnited Way Of Southwestern Pennsylvania Aug 2019 - PresentPittsburgh, Pa, UsLead IT team to support fundraising and service delivery operations for a regional United Way including budgeting, strategic planning, help desk, network support, and vendor management. Managed $900K budget.• Managed transition from on-premise to cloud services allowing near seamless transition to remote work through the 2020 pandemic.• Led technology and communications team to in-house 211 of Southwest PA contact center handling over 300,000 calls annually.• Refocused spend to reduce IT budget by more than 20%.
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Process Improvement EngineerEliminate Bottlenecks | Optimize Workflow 2018 - PresentEngineering business success with quantitative analyticsStreamlining business operations by cutting waste, and reducing variability. Applying analytical and engineering tools to decrease costs and improve profitability.
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It ManagerCgi 2012 - 2018Montreal, Quebec, CaEngineered processes to support a 200-person technology and management consultancy including inventory and supply chain management, systems provisioning and support, budgeting, risk management, and strategic policy development. Managed $600K budget.• Designed and implemented technology platform for company’s new headquarters, supporting increased client engagement and modeling best practice technology usage.• Created policies and standard operating procedures, aligning internal processes with client requirements so the business could meet contract terms.• Enabled business to expand healthcare practice by developing HIPAA compliance program based on NIST security framework.• Redesigned HR processes, enabling 100% of new hires to onboard in all systems on their first day. -
Senior Systems Development ManagerGai Consultants, Inc. 2004 - 2012Homestead, Pa, UsManaged IT department with a $1.3M annual technology budget at an 800-employee engineering consultancy with 25+ locations.• Created database backed solutions as a contract deliverable for transportation, right-of-way, and nuclear site remediation contracts, engaging in billable consulting activities from an IT position.• Participated in development of Nuclear Quality Assurance (NQA-1) program, enabling the business to enter the nuclear energy consulting market.• Developed agile performance management system with HR, facilitating better engagement between management and employees and streamlining end-of-year performance review reporting.• Redesigned communications networks, enabling growth from 6 to 26 offices as company pivoted to proximity model while reducing connectivity costs by > 50% per office.• Launched more than a dozen new offices on schedule, meeting all technical requirements, by managing technology design and implementation in coordination with facility team.
Kenneth Norris Skills
Kenneth Norris Education Details
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University Of PittsburghIndustrial Engineering -
University Of PittsburghIndustrial Engineering
Frequently Asked Questions about Kenneth Norris
What company does Kenneth Norris work for?
Kenneth Norris works for United Way Of Southwestern Pennsylvania
What is Kenneth Norris's role at the current company?
Kenneth Norris's current role is Engineering solutions to complex business problems.
What is Kenneth Norris's email address?
Kenneth Norris's email address is ke****@****wpa.org
What is Kenneth Norris's direct phone number?
Kenneth Norris's direct phone number is +141253*****
What schools did Kenneth Norris attend?
Kenneth Norris attended University Of Pittsburgh, University Of Pittsburgh.
What are some of Kenneth Norris's interests?
Kenneth Norris has interest in Social Services, Education, Environment, Human Rights, Arts And Culture.
What skills is Kenneth Norris known for?
Kenneth Norris has skills like Integration, Project Management, Vendor Management, Software Development, Management, Sql, Business Process Improvement, Industrial Engineering, Process Optimization, Continuous Improvement, Operations Research, Process Engineering.
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