Khalid Jouda Email & Phone Number

Kuwait

Kuwait

Kuwait

- Provide strategic guidance to customers and IT managers with regard to the best fit technology, IT infrastructures and enabling major business processes through enhancements to IT.- Take ownership of multiple projects from pitch to sign-off including datacenter, private cloud, IT infrastructure, ECM.- Provide guidance during selection and procurement as well as providing highly expert technical assistance.- Provide coaching and professional development to team members in order to enhance their technology knowledge andtechnical skills

Kuwait

- Developed cross-functional processes and procedures in order to enhance company’s workflow and customer satisfaction.- Handled project-planning process to support the implementation of services and resolution of cross-functional network, MISand operational support issues.- Transformed service delivery department to Project Management Office (PMO) to standardise organisational process assetsand trained the project team.

Kuwait

- Played a pivotal role in the overall management of IT Infrastructure from financial and operational perspective .- Influenced all tactical decisions related to the passive network infrastructure function and prepared budget forecasts forCAPEX and OPEX requirements.- Tasked with managing support infrastructure department and motivating associated teams.- Introduced a range of products with an emphasis on reducing costs, increasing revenue and enhance efficiency.

Kuwait

- Engaged in lifecycle management of Kuwait Security System project and periodic reporting on progress and quality.- Developed and implemented effective policies and procedures while ensuring compliance with MOI regulations.- Administered project budget approved expenditure, payroll and controlled costs. - Managed the WiMax project, utilizing Redline products including AN5e and AN30e while performing partial updates and upgrades.

Kuwait

- Led installation, testing and commissioning of LAN/WAN across 25 public high school sites and performed associated engineering duties. - Worked in close conjunction with 3 subordinates on quality control mechanisms for all LAN/WAN systems for Kuwait Ministry of Health.- Pivotal as senior technical support supervisor with full accountability for all calls listed from sites.

Mba, Global

Graduation research project for the aim to assess the viability to set up an Low Cost Carrier (LCC) in Oman with the focus on market.

Bachelor Degree, Technology; Computer Engineering And Technology

Computer Engineering