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Specialties: Microsoft ExchangeMicrosoft SharePointMicrosoft OfficeLotus Notes
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Part-Time It AnalystLumanity Mar 2019 - PresentGreater New York City AreaThis part-time role involves providing first and second line technical support and customer service, both desk side and remotely via phone and remote control systems. As the primary interface between the IT department and the companies the role involves dealing with all levels of staff. The role reports into the local Operations Manager, and will work closely with the IT Manager with overall departmental responsibility lying with the Global IT Director. -
System EngineerZbrella Technology Consulting Mar 2017 - Mar 2019Long Island City, New York
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Network Services ManagerJasa Sep 2005 - May 2016Greater New York City AreaDuties: Manage the Information Technology operations for a NYC based social services organization with over 500 staff members with a focus on Exchange Sever 2010 messaging tools and collaboration tools including Microsoft SharePoint Server 2010 and Lotus Notes versions 7 and 8 Administer Active Directory user accounts. Develop proposals for the introduction and implementation of new technologies, with a focus on SharePoint collaboration tools for workflow and document management.Key Accomplishments: Developed a Microsoft Office SharePoint Server 2007 application to manage and track the delivery of meals for 3,000 home-bound seniors as part of the JASA Meals on Wheels (MOW) program, boosting the effectiveness of the interaction between the MOW staff and the case management staff when managing client care. Developed a Microsoft Office SharePoint Server 2007 application to support the work of our Legal Services team assisting 600 clients in preventing foreclosure on their homes. Planned the design of a Windows Server 2003 Active Directory network infrastructure and managed the transition of 10 sites from a stand-alone stove piped NetWare or Windows Server 2003 network to an integrated Active Directory infrastructure. Planned and implemented formal IT Help Desk practices and procedures, including dedicated telephone support and implementation of dedicated help desk software to allow for email submission of help requests. Prepared a Request for Proposal and managed the proposal process for a large technology grant for implementation of a consolidated client data warehouse and Intranet. Planned and managed the migration of electronic mail systems from Lotus Notes 5 to Outlook/Exchange 2007 -
Director Of MisNew York City Landmarks Preservation Commission Sep 1998 - Sep 2005Maintain a mixed NetWare5/Windows 2000/03 network environment. Increased efficiency of permit and violation processing and record keeping to cope with a 90% increases in applications while coinciding with 22% decline in staff via implementation of new applications. Liaison to the City’s technology staff, implementing citywide initiatives, such as web content filtering and secure Internet access. Prepare reports using Crystal Reports. Write funding proposals and RFPs for new technology projects. Manage technology expense and capital budgets. Maintain agency web presence on the City’s nyc.gov web site. Manage agency Geographic Information System (GIS) using ArcView 8.X and 9.X.
Ken Reid Skills
Ken Reid Education Details
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Political Science And Government
Frequently Asked Questions about Ken Reid
What company does Ken Reid work for?
Ken Reid works for Lumanity
What is Ken Reid's role at the current company?
Ken Reid's current role is Information Technology and Services Professional.
What is Ken Reid's email address?
Ken Reid's email address is k.****@****ght.com
What is Ken Reid's direct phone number?
Ken Reid's direct phone number is +191797*****
What schools did Ken Reid attend?
Ken Reid attended State University Of New York At Stony Brook.
What skills is Ken Reid known for?
Ken Reid has skills like Sharepoint, Microsoft Exchange, Microsoft Office, Active Directory, Lotus Notes, Visio, Networking, Information Technology, Adobe Acrobat, Technical Support, It Operations, Enterprise Software.
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Ken Reid
Associate Dean And Director Of Engineering, University Of Indianapolis At University Of IndianapolisBlacksburg, Va4onu.edu, vt.edu, gmail.com, vt.edu
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