Kevin Spann Email & Phone Number

Little Rock, Arkansas Area

Maintain, troubleshoot, diagnose and repair HP and Dell laser printers on a component level. Troubleshoot and repair ZOOM kiosk vending systems.

Arkansas

Windows 10 Migration for Entergy thru Prosys. Travel to multiple sites throughout Arkansas setting up, imaging replacement PC's, verifying corporate backups exist on upgrade PC's, migrate user's data, verify successful and replace or upgrade, restore data and verify integrity. Document in web-based software system.

Little Rock, Arkansas

PC refresh project, data migration, maintain inventory, provide customer service, troubleshoot hardware, software and networking, image computers, tablets, AIO and handheld devices as well as portable PC units. interact with all hospital personnel and patients.

Little Rock, Arkansas Area

Worked both for personal clients and thru online services such as Field Solutions, Galaxy Tech Solutions, Field Nation and others, performing POS and Retail break/fix/replace contracts on computers, networks and network hardware, registers, kiosks, as needed.

Arkansas

Dell Certified Systems Expert (DCSE) - Break/Fix field technician for PC's, laptops, tablets and all-in-ones. Replaced motherboards, LCD screens, chassis' and plastics, and various other components including bluetooth modules, mSATA, HDD's, optical drives, WWAN & WLAN cards, and others as needed.

Little Rock, Arkansas

Troubleshoot PC, Network, peripherals as requested by employees in both offices and warehouse, monitor and maintain servers hardware, troubleshoot, install scanners and printers on conveyor systems.

Little Rock, Arkansas

IT Services - Field technician for a wide variety of professional clients.Troubleshoot PC, network, server & peripheral devices. Setup, install & configure server and desktop OS's, software, and network devices like modems, routers, firewalls, and smart-switches.

North Little Rock, Arkansas

Serviced multiple clients in the central Arkansas area, ranging from basic break/fix hardware issues, to network and systems consultation, design and implementation. Also managed and maintained a wide variety of servers, domains and workgroups, from small businesses to mid-sized enterprises. Worked with Active Directory, Exchange 2003, VMware, ISA, and many other high-level technologies used in todays businesses. Our clients ranged from Healthcare industries, to Law Firms, Financial and Banking Institutions, Schools, Engineering Firms, Dental Offices, Industrial & Manufacturing Plants, Agriculture, Human Resources & Staffing, Construction Companies, and more, spanning any type of business that relies on computer systems and networks, which in todays world includes them all.

Little Rock, Arkansas

Part-Time/As Needed - IT Services for friends & family, small businesses, one-time contracts and contracted projects through several online IT vendors.

Completed 3 Years Of Study, Computer Science, Minor In Mathematics & Music

Activities and Societies: Percussion Ensemble, Computer/Programming Club Played with the UALR Percussion Ensemble for 8 years.

Diploma, General

Activities and Societies: Computer Club, French Club