-Facilitate in the implementation of effective control measures to mitigate financial crime risks and assessment of the effectiveness of the control measures.- Contribute as the second line of defence by providing financial crime operational function as required which includes, but not limited to conducting various level of customer due diligence, transaction monitoring, sanction/high risk screening, law enforcement agencies orders, regional reporting, anti-bribery monitoring, etc. - Advise as a subject matter expect on gaps identified and ensure that the remediations and controls being implemented are sufficient to meet regulatory requirements. - Facilitate in discussion for process and control improvement while also providing testing support as an end user of systems for monitoring and detecting financial crime risks.

-Conduct independent research and analyze data on transaction case alerts within the stipulated timeline to detect Money Laundering/ Terrorist Financing (“ML/TF”) activities-Utilize pertinent information and ensure appropriate documentation of the rationale for closure/ escalation of the transaction case alerts-Perform detailed analysis of account owner’s transaction pattern for potential money laundering activities in a clear and concise report with evidence fully documented in accordance to established procedures and standards.

-To run the current AML exception reports against transactions carried out for the period identified -Review all transactions flagged in the AML exception report for any AML suspicious transactions. -To document the outcome of the analysis and provide a conclusion on whether there are AML suspicious transactions and the actions to be taken arising from the suspicions noted for example lodgement of STR -To engage with the MLRO and the AML team on the outcome of the analysis and the actions to the taken as well as other further analysis as directed by the MLRO -To manage and undertake all the recommended actions arising from the identification of the AML suspicious transactions -To prepare the relevant reports on the status and outcome of the AML transaction exception reports monitoring and review work to the relevant internal committees.

-Assess risk events, created by the Screening systems or created manually, to identify potential matches from false positives using available information and escalate such matches for Analysis. Perform the assessment in accordance with the procedure laid down in the AAA processes and Country Addendum.-Processing of risk events should be within the turnaround time (TAT) and should adhere to the quality guidelines.-Oversight of all Adverse Media searches as part of BAU KYC Record Renewal and related processes.-Continued end user support across multiple businesses to help reduce false positives, ensure overall accuracy of adverse media searches, and continued efficiency/cost saving enhancements.-Share best practices with peers and support in creating a "FCC Risk Management Culture of Excellence"-Ensure the technology / Risk issues identified are reported and escalated to the Manager in a timely manner.-Complete all mandatory e-learning modules within stipulated timelines and attend trainings for which nominated.-Assist the Associate Manager / Manager in BCP testing in addition to taking appropriate measure for managing crisis situation.-Assist the Associate Manager in Service management of the screening service to the countries. -Ongoing expertise and engagement in Adverse Media practices across the industry.-Ensure potential risk is adequately identified, reported, managed and mitigated, and that appropriate controls are in place to address such risk.-Cooperate and support management in implementation of any other initiative that may arise during the course of the year.-Ensure search strings and search methodology remain aligned to all related policies and standards. -Adhoc Responsibilities. -Participate in testing and other activities required for the running of the unit, in charge the case allocation on a daily basis.-Building and applying knowledge of KYC processes across the Global Program.

-First-level investigation of transaction and customer information and documentation of findings-Investigate and proceed cases/alerts reviewed to detect any suspicious unusual transactions of money laundering or terrorist financing activity.-Completion of alert checklists and assessment summaries and propose recommendations for closure / escalation to Senior Analyst / Team Lead-Building and applying knowledge of KYC processes across the Global Program.-Analyzing extensive accounting statements to detect any pattern or trends that present illegal activities of fraud.-Ensuring the bank performs the financial transactions and maintains the required documents and records in manner as required by law.-Intermediate escalation of suspicious alerts to Senior Analyst / Team Lead.-Reviewing financial statement of the organization and investigating errors, discrepancies, forged/exaggerated information within the documents. -Submitting requests for further information or suspicious activity recommendation.- Raise and draft Additional Information Request (AIRs) for Senior Analyst / Team Lead review and submission.-Responsible for supporting the successful accomplishment of internal Risk and Control Self-Assessment (RCSA) program-Operate within agreed business Service Level Agreement (SLAs) and confidentiality standards-Apply or adapt knowledge (obtained from training) of any imposed sanctions(s) or laws/regulation(s) to the task at hand.-When required by the business, act as the backup for the senior analyst-Build and apply knowledge of money laundering processes

-To promote on board merchandise and to seek opportunities to up sell whenever possible.-To ensure customer has a memorable on board shopping experience by providing personalized service.-To handle both cash and credit card sales transaction.-To perform daily sales closing for cash registry and credit card merchant closing.-To prepare daily sales report for regional management review on a timely basis.- To ensure monthly sales target is achieved accordingly.- To assist in inventory management, actively involved month end closing procedures.

- Welcome, greet and interact with the customers personally over the telephone and guide them of their requirement. - To be equipped with good product knowledge for effective up selling. - To build good rapport with patrons to promote customer loyalty.