Karina Kanashiro Email & Phone Number

São Paulo, São Paulo, Brazil

Director of Customer Service Industries:- HBG&C; FB&D; E&M; GAMMING; TEC&TELCOResponsible for manage the client services/partner team and build a strong relationship with clients- Organize and prioritize demands - negotiate deadlines and ensure delivery quality- E-Sports projects (online and presencial tournaments - broadcasting; channel planning and arena events)- Project profitability within the estimated budget- Sales Report- Member of the ethics committee

São Paulo Area, Brazil

Gillette; Red Bull; Samsung; Lenovo; HyperX; OldSpice; Cupnoodles; Acer; Dell; Xbox; Quero; Logitech; Sadia; Seara, Warner, Disney, Sony, Telecine, Globoplay, HBO, Boticário, RB.Responsibilities:- Responsible for manage the client services/partner team and build a strong relationship with clients- Organize and prioritize demands - negotiate deadlines and ensure delivery quality- E-Sports projects (online and presencial tournaments - broadcasting; channel planning and arena… Show more Gillette; Red Bull; Samsung; Lenovo; HyperX; OldSpice; Cupnoodles; Acer; Dell; Xbox; Quero; Logitech; Sadia; Seara, Warner, Disney, Sony, Telecine, Globoplay, HBO, Boticário, RB.Responsibilities:- Responsible for manage the client services/partner team and build a strong relationship with clients- Organize and prioritize demands - negotiate deadlines and ensure delivery quality- E-Sports projects (online and presencial tournaments - broadcasting; channel planning and arena events)- Responsible for the Project rentability inside the estimated budget - Responsible for Sales Report Show less

São Paulo Area, Brazil

Clients:Banco Itaú, Itaú Personnalité, RedeResponsibilities:- Manage integrated campaigns (on/offline).- Management of third-party partnership with technology development team- Scope of work and budget increase for commercial opportunities- Customer service and internal teams.

São Paulo Area, Brazil

Client: General MotorsResponsibilities:- Manage the Digital Retail Account coordinating all campaigns with the client and internal team.- Manage the technical team and all retail websites (ofertaschevrolet.com.br and promocaochevrolet.com.br)- Responsible for monitoring the daily results of BI, media and performance team.

São Paulo Area, Brazil

Clients: Telecine, Megapix, Reckitt Benckiser, GRU Airport, Teacher’s, Accor, KLM , Visconti, Danone, Valor, Invepar, Previ.Responsibilities:- Management of online and offline performance campaigns - for Reckitt Benckiser Group accounts: Vanish, SBP, Repelex.- Third-party management for app and game development- Digital and Offline: TVC, OLV, Activation, Merchandising, OOH, Media.- Integrate all internal areas and manage reports (BI, Media, Social)- Responsible for the… Show more Clients: Telecine, Megapix, Reckitt Benckiser, GRU Airport, Teacher’s, Accor, KLM , Visconti, Danone, Valor, Invepar, Previ.Responsibilities:- Management of online and offline performance campaigns - for Reckitt Benckiser Group accounts: Vanish, SBP, Repelex.- Third-party management for app and game development- Digital and Offline: TVC, OLV, Activation, Merchandising, OOH, Media.- Integrate all internal areas and manage reports (BI, Media, Social)- Responsible for the profitability of the project within the estimated budget- Quotation of New Businesses Show less

São Paulo Area, Brazil

Client: VolkswagenResponsibilities:- Manage and develop the Volkswagen Retail Digital Projects and maintain the relationship between the client and the agency.- Alignment with Offline (360 account)- Contact with suppliers and partners.- Generate new business within customers.- Reports of media campaigns, conversion and BI metrics- Responsible for the integration of on and offline teams.

São Paulo, Brazil

Clients:BlackBerry LATAM, Red Bull, Nextel, ASICS, ESPM and Terra.Responsibilities:- Develop and manage digital projects. (project schedule optimization/budget control and profitability)- Responsible for improving team performance, as well as helping the team understand the next steps and what to do within the digital process.- Serve customers, providing them with the necessary technical information.- Contact with suppliers.- Reports on projects- Use of the SCRUM… Show more Clients:BlackBerry LATAM, Red Bull, Nextel, ASICS, ESPM and Terra.Responsibilities:- Develop and manage digital projects. (project schedule optimization/budget control and profitability)- Responsible for improving team performance, as well as helping the team understand the next steps and what to do within the digital process.- Serve customers, providing them with the necessary technical information.- Contact with suppliers.- Reports on projects- Use of the SCRUM methodology,- Website development, management and maintenance.- Media Campaigns and Content Distribution Projects. Show less

São Paulo, Brazil

Client:DIAGEO and NOKIA LATAMResponsibilities:- Development and management of digital project schedules, from conception to launch.- Coordinate tasks across teams, from design to production departments, creating cohesion and improving performance- Help the service team understand the next steps of the digital process.- Contact with customers providing them with the necessary technical information.- Contact with technology partners.- Reports- Identification of… Show more Client:DIAGEO and NOKIA LATAMResponsibilities:- Development and management of digital project schedules, from conception to launch.- Coordinate tasks across teams, from design to production departments, creating cohesion and improving performance- Help the service team understand the next steps of the digital process.- Contact with customers providing them with the necessary technical information.- Contact with technology partners.- Reports- Identification of project risks.- Implementation of SEO and Tags. Show less

São Paulo, Brazil

Clients: Peugeot, Citroen, WebMotors, Air France, KLM, SolMeliá, Penalty, L’Oreal, Albert Einstein Hospital, Bimbo, AACD.Responsibilities:- Coordinate digital projects,- Manage the flow of the project, from start to finish,- Responsible for online media campaigns.- Ensure the quality of all deliverables.- Close collaboration with all departments from internal media, creative, traffic and development team to efficiently respond to customer requests.- Implement a… Show more Clients: Peugeot, Citroen, WebMotors, Air France, KLM, SolMeliá, Penalty, L’Oreal, Albert Einstein Hospital, Bimbo, AACD.Responsibilities:- Coordinate digital projects,- Manage the flow of the project, from start to finish,- Responsible for online media campaigns.- Ensure the quality of all deliverables.- Close collaboration with all departments from internal media, creative, traffic and development team to efficiently respond to customer requests.- Implement a process that reduces work backlog and improves task flow.- BI control of the project generating daily reports.- Filter all necessary information to facilitate the design and production team.- Contact with development and video suppliers Show less

São Paulo, Brazil

Clients: Natura, Direct Tv, Sky.Responsible for managing the video production- Production and planning of external and studio video recording- Decoupage and revision of scripts.

Iniciação Ao Gerenciamento E Marketing De Moda

Education record

Bachelor'S Degree, Radio, Television, And Digital Communication