Krishna Kandel, Istqb® Certified Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Edmonton, Canada Area

- Established the LAA Software Quality Engineering, Quality Assurance, and Testing framework to eliminate defects in the early phases of the SDLC and minimize rework efforts. - Authored and documented templates for test strategies, test plans, test cases, test reports, defect reports, QA review checklists, traceability matrices, and test measurement metrics. - Executed the ISTQB test process for over 35 releases. - Collaborated with business analysts, developers, and users to review requirements. - Executed functional and non-functional tests for all the releases. - Assisted business users in creating UAT test cases and coordinated end-to-end UAT with subject matter experts from affected business units. - Isolated, analyzed, and documented defects, participated in issue triage meetings, and verified resolutions in test releases. - Shared knowledge of testing processes and trained new hires. - Led lessons-learned review sessions for continuous improvement. - Collaborated consistently with cross-functional teams. - Participated in scrums, meetings, training sessions, webinars, and events, contributing as required. - Monitored test progress and took corrective actions as necessary. - Created and maintained a comprehensive regression test suite and managed QA artifact archives. - Executed tests for COTS solutions on cloud platforms. - Contributed to formulating templates for requirement management processes. - Advocated for a shift in focus from excessive testing to improving overall quality. - Evaluated business/system requirements to ensure they could be translated into tests. - Analyzed requirements and collaborated with teams to understand future-state processes. - Reviewed requirements to prevent defects early in the lifecycle. - Assisted with project and product risk assessments. - Established a test automation framework using the Selenium suite of tools.

Edmonton, Alberta, Canada

- Drafted the IT and Media Communications policy and strategy for the organization. - Collaborated with business users to elicit requirements and develop future-state processes. - Led the team in establishing the Google Cloud infrastructure and implementing new processes. - Created, maintained, and enhanced test plans and test cases, executing them to verify the deployed system. - Coordinated with the training team to develop training materials and conducted training sessions.

Edmonton, Canada Area

- Participated in the development of testing standards, processes, and templates, and documented them. - Reviewed business analysis documents and created or revised test strategies, test plans, and test scenarios for five versions of Approach Online. - Identified test cases and test data, created or revised test scripts for integration, regression, ad hoc, system, GUI, verification, validation, and user acceptance testing. Configured test environments, executed tests in staging, QA, support, and production environments, analyzed defects, recorded them with specific details in Jira/OTRS, followed up, retested fixed defects, updated results, and shared test summary metrics daily/weekly with the team. - Investigated defects logged by PHSA, AHS, Eastern Health, and Saskatoon Health Region, fixed or triaged them, and assigned them to the appropriate team member. - Supported end-users from AHS, PHSA, Eastern Health, and Saskatoon Health Region via telephone, email, Jira, and OTRS to resolve issues, and wrote knowledge base articles. - Actively participated in the business analysis phase of enhancement projects. - Explored the Approach Online database and executed queries to validate data fixes. - Wrote and updated dozens of data pull queries for the Approach database using T-SQL. - Created ERDs for six modules of Approach Online, covering 1,182 tables. - Participated in daily scrums, training sessions, and conference meetings, contributing as required. - Proficient in using Jira/OTRS for defect and issue tracking. - Collaborated with the project manager to define the standard release process for Approach Online. - Worked effectively as part of a remote team located in Edmonton and Calgary. - Conducted API testing using Postman.

Edmonton, Canada Area

- Designed, developed, and tested 8 projects to automate data related business processes using VBA, Access, Excel, SQL, and EMS. - Completed GoA training sessions, including FOIP, Respectful Workplace, and Information Management. - Conducted research on "Data Governance in a Government Agency" and participated in the Data-Driven Enterprise event.

Alberta, Canada

Project: Ministry (Church) Information System - Capstone Project - Led a team of three in analyzing, designing, implementing, and testing use cases. - Key use cases included registration, login, event management, email, media (audio, video, photo, text) upload and download, and live streaming. **Project:** Golf Club Management System - Course Project for Software Engineering - Analyzed, designed, implemented, and tested the system following the Agile model. Major tools used: HTML5, C#.NET, ASP.NET, ADO.NET, SQL Server, CSS3, Google APIs, YouTube Channel (Live Streaming), Google Photos.

Kathmandu

- Collaborated with stakeholders to conduct elicitation sessions and gather requirements for two projects. - Modeled future-state processes based on gathered requirements using Visio and BPMN symbols. - Worked closely with developers and business users to present options for improved solutions. - Developed, executed, and maintained test plans and test cases to verify end-to-end system functionalities. - Retested fixed issues and updated JIRA tickets with the latest outcomes to maintain accurate progress records. - Communicated regularly with stakeholders to provide project updates and gather feedback for improvements. - Implemented use cases in Java, JMF, Oracle, and HTML, and executed unit tests. - Peer-reviewed the code base for static testing to ensure maintainability and minimize technical debt. - Developed training materials and delivered end-user training on the processes of the developed solutions. - Created and updated standard operating procedures for the delivered solutions.

Kathmandu

- Provided IT support to staff, assisting with the effective use of technology resources. - Extracted, transformed, and loaded data from various business functions into a data warehouse. - Developed and delivered training sessions on C/C++/C#/Java, SQL, Software Engineering, Digital Signal Processing, and IT Project Management for adult learners. - Supervised, managed, and evaluated student projects to ensure they met academic requirements.

Certificate, Business Analysis, A

1. Solution Evaluation and Testing 2. Business Process Management 3. Elicitation and Collaboration 4. Gathering Requirements for BI.

Bachelor Of Applied Information Systems Technology(Baist) Major In Information Systems With Honours, Information Systems

Activities and Societies: Learning to learnCourses Software Engineering I: Product Research Software Engineering II: Production.

Certificate, Business Communication/Computer Application, Outstanding

Courses Canadian Workplace Culture and Communication Employment Readiness MS Office Suite 2010(Word, Excel, PowerPoint, Outlook) MS.

Bachelor'S Degree, Computer Engineering, Excellent

Courses Programming I (C) Programming II (C++) Data Structures and Algorithm Database Management System Software Engineering Information.